Summary
Overview
Work History
Education
Skills
Timeline
Generic

Philip Peterson

Seneca,SC

Summary

Retail leader specializing in financial management and team development. Achieved significant profit and loss improvements through effective process enhancements and operational strategies. Demonstrated ability to drive store performance and optimize overall efficiency.

Overview

27
27
years of professional experience

Work History

Retail Store Manager

Walmart
Simpsonville, South Carolina
08.2024 - Current

Store managers are strategic retail operators responsible for the entire store, leading associates, and managing financial performance. They are experts in profit and loss(P&L), merchandising, compliance, financials, and safety. Their role involves leveraging data to understand business health, setting clear expectations, and developing talent in order to reduce turnover and improve training.

Key Responsibilities

  • Manage financial performance and operations
  • Create and implement improvement plans
  • Leverage metrics and data to understand business health
  • Set clear expectations for all business areas
  • Build talent by focusing on reducing turnover, improving training, and engaging associates
  • Empower, inspire, and support associates' career goals
  • Lead associates and run the business
  • Oversee the entire store, setting plans for people, operations, and merchandising
  • Make bold decisions to grow the business
  • Inspire and motivate associates through authenticity, inclusivity, and honesty
  • Champion new store initiatives
  • Provide honest and timely performance feedback

Retail Store Manager

Walmart
Seneca, South Carolina
05.2020 - 08.2024

Store managers are strategic retail operators responsible for the entire store, leading associates, and managing financial performance. They are experts in profit and loss(P&L), merchandising, compliance, financials, and safety. Their role involves leveraging data to understand business health, setting clear expectations, and developing talent in order to reduce turnover and improve training.

Key Responsibilities

  • Manage financial performance and operations
  • Create and implement improvement plans
  • Leverage metrics and data to understand business health
  • Set clear expectations for all business areas
  • Build talent by focusing on reducing turnover, improving training, and engaging associates
  • Empower, inspire, and support associates' career goals
  • Lead associates and run the business
  • Oversee the entire store, setting plans for people, operations, and merchandising
  • Make bold decisions to grow the business
  • Inspire and motivate associates through authenticity, inclusivity, and honesty
  • Champion new store initiatives
  • Provide honest and timely performance feedback

Academy Store Standards Team

Walmart
Detroit, Michigan
04.2019 - 05.2020
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Retail Store Manager

Walmart
Marietta, Georgia
09.2016 - 04.2019

Store managers are strategic retail operators responsible for the entire store, leading associates, and managing financial performance. They are experts in profit and loss(P&L), merchandising, compliance, financials, and safety. Their role involves leveraging data to understand business health, setting clear expectations, and developing talent in order to reduce turnover and improve training.

Key Responsibilities

  • Manage financial performance and operations
  • Create and implement improvement plans
  • Leverage metrics and data to understand business health
  • Set clear expectations for all business areas
  • Build talent by focusing on reducing turnover, improving training, and engaging associates
  • Empower, inspire, and support associates' career goals
  • Lead associates and run the business
  • Oversee the entire store, setting plans for people, operations, and merchandising
  • Make bold decisions to grow the business
  • Inspire and motivate associates through authenticity, inclusivity, and honesty
  • Champion new store initiatives
  • Provide honest and timely performance feedback

Retail Store Manager

Walmart
Atlanta, Georgia
06.2015 - 09.2016

Store managers are strategic retail operators responsible for the entire store, leading associates, and managing financial performance. They are experts in profit and loss(P&L), merchandising, compliance, financials, and safety. Their role involves leveraging data to understand business health, setting clear expectations, and developing talent in order to reduce turnover and improve training.

Key Responsibilities

  • Manage financial performance and operations
  • Create and implement improvement plans
  • Leverage metrics and data to understand business health
  • Set clear expectations for all business areas
  • Build talent by focusing on reducing turnover, improving training, and engaging associates
  • Empower, inspire, and support associates' career goals
  • Lead associates and run the business
  • Oversee the entire store, setting plans for people, operations, and merchandising
  • Make bold decisions to grow the business
  • Inspire and motivate associates through authenticity, inclusivity, and honesty
  • Champion new store initiatives
  • Provide honest and timely performance feedback

Retail Store Manager

Walmart
Marietta, Georgia
05.2014 - 06.2015

Store managers are strategic retail operators responsible for the entire store, leading associates, and managing financial performance. They are experts in profit and loss(P&L), merchandising, compliance, financials, and safety. Their role involves leveraging data to understand business health, setting clear expectations, and developing talent in order to reduce turnover and improve training.

Key Responsibilities

  • Manage financial performance and operations
  • Create and implement improvement plans
  • Leverage metrics and data to understand business health
  • Set clear expectations for all business areas
  • Build talent by focusing on reducing turnover, improving training, and engaging associates
  • Empower, inspire, and support associates' career goals
  • Lead associates and run the business
  • Oversee the entire store, setting plans for people, operations, and merchandising
  • Make bold decisions to grow the business
  • Inspire and motivate associates through authenticity, inclusivity, and honesty
  • Champion new store initiatives
  • Provide honest and timely performance feedback

Retail Store Manager

Walmart
Jasper, Georgia
03.2012 - 05.2014

Store managers are strategic retail operators responsible for the entire store, leading associates, and managing financial performance. They are experts in profit and loss(P&L), merchandising, compliance, financials, and safety. Their role involves leveraging data to understand business health, setting clear expectations, and developing talent in order to reduce turnover and improve training.

Key Responsibilities

  • Manage financial performance and operations
  • Create and implement improvement plans
  • Leverage metrics and data to understand business health
  • Set clear expectations for all business areas
  • Build talent by focusing on reducing turnover, improving training, and engaging associates
  • Empower, inspire, and support associates' career goals
  • Lead associates and run the business
  • Oversee the entire store, setting plans for people, operations, and merchandising
  • Make bold decisions to grow the business
  • Inspire and motivate associates through authenticity, inclusivity, and honesty
  • Champion new store initiatives
  • Provide honest and timely performance feedback

Retail Co-Manager

Walmart
Dawsonville, Georgia
09.2009 - 03.2012
  • Managed daily operations to ensure efficient store functionality.
  • Supervised staff to maintain high customer service standards.
  • Trained new employees on store policies and procedures.
  • Coordinated inventory management and stock replenishment processes.
  • Collaborated with department managers on merchandising strategies.
  • Facilitated team meetings to enhance communication and workflow efficiency.
  • Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
  • Recruited, interviewed, hired, trained and supervised new team members according to company guidelines.

Retail Assistant Manager

Walmart
Roswell, Georgia
08.2006 - 09.2009

An assistant manager at Walmart oversees daily store operations, manages teams to meet business objectives, creates schedules, and ensures task completion. They also focus on customer service, issue resolution, and associate development through training and feedback.

Key Responsibilities

  • Oversee day-to-day store operations
  • Manage teams to meet business objectives
  • Create schedules and oversee task completion
  • Provide excellent customer service, address queries, and resolve issues
  • Develop associates through training and feedback

Retail Assistant Manager

Walmart
Escanaba, Michigan
08.2003 - 08.2006

An assistant manager at Walmart oversees daily store operations, manages teams to meet business objectives, creates schedules, and ensures task completion. They also focus on customer service, issue resolution, and associate development through training and feedback.

Key Responsibilities

  • Oversee day-to-day store operations
  • Manage teams to meet business objectives
  • Create schedules and oversee task completion
  • Provide excellent customer service, address queries, and resolve issues
  • Develop associates through training and feedback

Retail Sales Associate

Walmart
Houghton, Michigan
03.1999 - 08.2003
  • Assisted customers in product selection and answered inquiries.
  • Managed inventory levels and restocked shelves promptly.
  • Operated cash register and processed customer transactions efficiently.
  • Collaborated with team members to ensure smooth store operations.
  • Handled customer complaints with professionalism and empathy.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Helped customers by answering questions and locating merchandise.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Demonstrated knowledge of store products and services.

Education

Bachelor of Science - Business Management

Michigan Technological University
Houghton, MI
05-2003

Skills

  • Financial management
  • Inventory management
  • Team leadership
  • Employee training
  • Sales forecasting
  • Process improvements
  • Visual merchandising
  • Profit and loss management
  • Store operations

Timeline

Retail Store Manager

Walmart
08.2024 - Current

Retail Store Manager

Walmart
05.2020 - 08.2024

Academy Store Standards Team

Walmart
04.2019 - 05.2020

Retail Store Manager

Walmart
09.2016 - 04.2019

Retail Store Manager

Walmart
06.2015 - 09.2016

Retail Store Manager

Walmart
05.2014 - 06.2015

Retail Store Manager

Walmart
03.2012 - 05.2014

Retail Co-Manager

Walmart
09.2009 - 03.2012

Retail Assistant Manager

Walmart
08.2006 - 09.2009

Retail Assistant Manager

Walmart
08.2003 - 08.2006

Retail Sales Associate

Walmart
03.1999 - 08.2003

Bachelor of Science - Business Management

Michigan Technological University
Philip Peterson