Dedicated professional with expertise in customer service and logistics. Known for effective communication and problem-solving abilities, successfully resolving delivery issues and enhancing operational efficiency.
Overview
10
10
years of professional experience
Work History
Delivery Driver
DoorDash
Jackson, MI
10.2025 - Current
Navigated efficient delivery routes to ensure timely order fulfillment.
Communicated effectively with customers to resolve issues and enhance satisfaction.
Managed order pickups and drop-offs using DoorDash mobile application.
Maintained vehicle cleanliness and safety standards to comply with company policies.
Route Sales Driver
Tennessee Valley Ice Company
Jasper, GA
04.2025 - 10.2025
Delivered ice products to designated locations efficiently and on schedule.
Maintained accurate inventory records for ice stock and supplies.
Ensured compliance with safety regulations during transportation and delivery.
Provided excellent customer service while addressing inquiries and concerns.
Operated delivery vehicle in a safe manner, adhering to traffic laws.
Assisted in loading and unloading ice products for optimal delivery efficiency.
Adapted quickly to changing delivery routes and customer needs.
Collaborated with team members to improve logistics processes and customer satisfaction.
Demonstrated strong problem-solving skills in resolving unexpected challenges encountered during daily route operations efficiently.
Warehouse Supervisor
AT Sports
Canton, GA
10.2023 - 03.2025
Supervised daily warehouse operations, ensuring safety protocols and efficiency standards were met.
Coordinated inventory management processes to maintain optimal stock levels and minimize discrepancies.
Trained new staff on warehouse procedures, promoting adherence to safety regulations and operational best practices.
Implemented organizational systems for product storage, enhancing accessibility and reducing retrieval times.
Monitored equipment performance and scheduled maintenance to prevent operational disruptions and ensure reliability.
Mortgage Loan Funder
CBC National Bank
Alpharetta, GA
07.2020 - 09.2023
Reviewed and verified loan documentation for compliance with regulations and company policies.
Processed funding requests efficiently, ensuring timely disbursement of funds to borrowers.
Collaborated with underwriters to resolve discrepancies and ensure accurate loan approvals.
Led training sessions for new staff on funding procedures and best practices.
Analyzed funding reports to identify trends and improve operational efficiencies within the team.
Service Technician
Gsb Industries
Atlanta, GA
01.2016 - 06.2020
Diagnosed and repaired mechanical failures in complex systems to ensure optimal functionality.
Performed routine maintenance on equipment, enhancing reliability and reducing downtime.
Collaborated with cross-functional teams to resolve customer issues efficiently and effectively.
Trained junior technicians on repair procedures and safety protocols, fostering performance improvements.