Philip R. Cullins
Sherman,ME
Summary
Skilled Field Service Engineer with expertise in equipment maintenance and technical troubleshooting. Delivers timely solutions that enhance customer satisfaction and optimize operational performance in high-pressure environments. Focused on effective relationship management and continuous improvement.
Overview
2027
2027
years of professional experience
Work History
Field Service Representative/Contractor
PRCServicultd/Self Employed
Sherman, Maine
01.2026 - Current
- Delivered technical support to customers on operational and maintenance aspects of linear accelerators, including high voltage, RF, vacuum, air, and water systems, ensuring optimal equipment functionality.
- Performs emergency and scheduled maintenance on Linear Accelerators which are used for radiation therapy in the treatment of cancer patients.
- Diagnoses linear accelerators' mechanical, software and systems failures using established procedures.
- Serves as customer contact on technical and service-related problems.
- Inputs detailed records of service visits into company information systems, including technical problems, actions taken and parts employed to correct these problems, to ensure accurate updated customer maintenance information is available to other VMS parties.
- Compiled reports analyzing product failure trends and serviceability issues while performing servicing, testing, and maintenance of equipment per instructions and company guidelines to guarantee efficient operation.
- Provided phone support and remote assistance to customers and Field Service Representatives to resolve service needs promptly.
- Functioned as independent contractor, offering specialized services across diverse projects to meet client needs.
Industrial Electrician
Irving Forest Products
Ashland, Maine
12.2024 - 12.2025
- Perform day to day industrial electrician duties at Irving Forrest Product sawmill in Ashland, Maine
- Installed, troubleshot, and maintained 3 phase electric motors and drives to ensure optimal operational performance
- Handled service calls during production shifts to minimize downtime and maintain production flow
- Basic troubleshooting using PLC ladder logic
- Conducted preventive maintenance on fire suppression systems to ensure compliance and safety standards
- Safely operate aerial lifts in congested mill environment.
- Install cat 6 cables, terminate, punch down and test.
- Perform weekly cleaning of motion sensor laser system.
Sr Field Service Representative HW
Varian Medical Systems
10.2023 - 10.2024
- Provides technical support to customers on operational or maintenance aspects of linear accelerators to include high voltage, RF, vacuum, air and water systems.
- Diagnoses linear accelerators mechanical, software and systems failures using established procedures.
- Performs emergency and scheduled maintenance on Linear Accelerators which are used for radiation therapy in the treatment of cancer patients.
- Acted as primary customer contact for addressing technical and service-related issues.
- Recorded detailed service visit information in company systems, documenting technical problems, actions taken, and parts used to ensure accessible and accurate maintenance records for VMS teams.
- Prepares reports for analysis of product failure trends and serviceability issues. Provides basic, routine, complex and advanced servicing, testing, and maintenance of equipment according to instructions and company guidelines to ensure that customers' equipment always operates efficiently.
- Delivered phone support and remote assistance to customers and Field Service Representatives, promptly resolving service needs.
Field Service Engineer
3 RSA
05.2023 - 10.2023
- Diagnosed mechanical, software, and systems failures in linear accelerators using established procedures to restore equipment functionality for optimal patient care.
- Performs emergency and scheduled maintenance on Linear Accelerators which are used for radiation therapy in the treatment of cancer patients.
- Provides technical support to customers on operational or maintenance aspects of linear accelerators to include high voltage, RF, vacuum, air and water systems.
- Acted as primary contact for customers regarding technical and service issues, facilitating communication and resolution.
- Prepared reports analyzing product failure trends and serviceability issues, delivering comprehensive servicing, testing, and maintenance of equipment per instructions and company guidelines to maintain efficient operation for customers.
- Inputs detailed records of service visits into company information systems, including technical problems, actions taken and parts employed to correct these problems, to ensure accurate updated customer maintenance information is available to other parties.
- Provided phone support and remote assistance to customers and Field Service Representatives to resolve service needs promptly.
- Submitted field service reports, time sheets, and expense reports regularly to ensure accurate statistical data on customer-oriented activities is accessible for company review.
Industrial Electrician apprentice
Louisiana Pacific
10.2022 - 04.2023
- Executed daily industrial electrician apprentice tasks at Louisiana Pacific siding mill, contributing to operational reliability.
- Installed and terminated armored cat 6 cables, ensuring proper connectivity and functionality.
- Perform daily inspection and cleaning of electrical rooms.
- Operated aerial lifts safely in congested mill environment, maintaining compliance with safety regulations.
- Program and test overhead garage door for safety. Perform daily cleaning of motion sensor laser system.
- Performed thorough cleaning of work areas to maintain safety standards., inspect and service Grecon fire suppression system.
Sr Field Service Representative HW
Varian Medical Systems
07.2013 - 10.2021
- Performs emergency and scheduled maintenance on Linear Accelerators which are used for radiation therapy in the treatment of cancer patients.
- Diagnoses linear accelerators mechanical, software and systems failures using established procedures.
- Provides technical support to customers on operational or maintenance aspects of linear accelerators to include high voltage, RF, vacuum, air and water systems.
- Acted as the main point of contact for customer inquiries regarding technical and service-related issues.
- Documented service visit details in company information systems, including technical problems, actions taken, and parts used, ensuring accurate and up-to-date customer maintenance information for VMS teams.
- Compiled reports for analyzing product failure trends and serviceability issues to inform improvements. Provides basic, routine, complex and advanced servicing, testing, and maintenance of equipment according to instructions and company guidelines to ensure that customers' equipment always operates efficiently.
- Provided phone support and remote assistance to customers and Field Service Representatives to resolve service needs promptly.
- Submitted detailed field service reports to document activities, time sheets, expense reports, etc. regularly to ensure accurate company statistical data on customer-oriented activities is available.
Senior Electrical Technician
Orbital Sciences
02.2012 - 07.2013
- Sets up, tests and certifies equipment and cables used during the manufacturing and testing of geosynchronous communication satellites
- Troubleshot and repaired electronic ground support equipment, including breakout panels, power supply racks, and isolation transformers, ensuring operational readiness for satellite testing
- Operated test equipment, including multimeters, oscilloscopes, spectrum analyzers, and custom software applications, to verify performance and reliability of systems
- Tested, troubleshot, and repaired ground support cables using automated cable tester
- Collected, documented, and distributed data and pertinent information during satellite testing, facilitating accurate reporting and compliance with certification procedures
- Reviews, revises and documents changes to certification procedures
- On-site technician in Kazakhstan supporting preparatory launch activities.
Field Service Engineer
CSMI
12.2010 - 01.2012
- Maintains, troubleshoots and repairs AS&E Backscatter and personnel scanner x-ray inspection equipment
- Troubleshoots, repairs and tests high voltage, PLC motor controller and environmental control systems
- Coordinated and advised local military commanders on site set-up, installation, and maintenance support of x-ray system, ensuring mission readiness
- Implemented modifications and provided feedback for upgrades and technical bulletins to enhance equipment functionality
- Documents all preventive maintenance and repairs with work orders
- Conducted training classes on system operation and user-level maintenance to improve user proficiency and operational safety
- Monitored power generation system hours to ensure optimal performance.
- Coordinated travel on military transports between 25 bases to support site equipment.
Electronics Technician
NIITEK LLC
Dulles, VA
07.2010 - 11.2010
- Installed Ground Penetrating Radar (GPR) on Husky scout vehicle, enhancing operational capability
- Installed, tested, troubleshot, and repaired vehicle-mounted mine detection system.
- Installed electronic components for system, contributing to overall functionality and reliability
- Troubleshot and repaired hydraulic system, ensuring efficient operation of reservoir, pump, control valves, and hoses
- Mounted hardware brackets and cable assemblies on vehicles
- Fabricated and installed mounting brackets by cutting and drilling
Test Engineer
Radiometric Services & Instruments LLC
Frederick, MD
07.2008 - 07.2010
- Performed detailed testing and calibration on new x-ray gauge equipment
- Installed and verified operation of x-ray gauges in steel mills, to include connections to existing mill analogue and digital control circuits
- Built, tested, repaired X-ray metal thickness gauges to ensure operational accuracy.
- Utilized test equipment such as Multimeter, Oscilloscopes, Spectrum analyzers and custom software applications
- Built, tested and programmed A to D and D to A converters
- Designed and assembled prototype power supplies for thorough testing and evaluation.
- Coordinated with engineering to change drawings to reflect modifications
Construction Superintendent
Castlewood Consulting LLC
Bethesda MD
04.2004 - 07.2008
- Supervised day-to-day operations of new home construction sites across MD, Virginia, and Washington DC, ensuring project timelines and quality standards were met.
- Coordinated daily and weekly schedules for construction trades activities throughout all phases of construction to streamline workflow and minimize delays.
- Scheduled inspections with local authorities for right of way, building, and sprinkler system permits to maintain compliance and project flow.
- Coordinated material delivery dates to coincide with manpower availability and weather
- Reviewed building and site plans for inconsistencies and coordinated changes with the engineers and architects
- Provided up-to-date knowledge of the current building codes and regulations
Customer Site Representative/Technical Trainer
Axcelis Technologies
Rockville, MD
01.2001 - 01.2004
- Delivered performance-based equipment training (PBET) on 300mm Cleaning and Curing Semiconductor Manufacturing Equipment to enhance operator proficiency
- Conducted on-site preventive maintenance, troubleshooting, and repair of 300mm semiconductor manufacturing equipment to ensure optimal performance and reliability
- Provided equipment installation, troubleshooting and repair on 300mm Cleaning and Curing Semiconductor Manufacturing Equipment in a clean room environment
- Maintained high safety standard for prevention of cross contamination during work in the clean room environment
- Performed preventive maintenance on vacuum chambers and all associated devices
- Adjusted pneumatic gate assemblies to ensure proper function
- Facilitated basic electronics training review for AC and DC circuit troubleshooting, reinforcing foundational knowledge for effective equipment diagnostics
- Provided Device Net (CAN technology) training and troubleshooting
- Provided Training on Pneumatic and rough vacuum systems controls adjustments
Squad Leader
US Army
Wheeler Army Airfield, Hawaii
01.1998 - 01.2001
- Squad Leader in charge of daily management and welfare of 9 technical personnel
- Supervised and guided 9 technical personnel in maintenance of avionic radar equipment, ensuring adherence to standards and operational readiness
- Conducted maintenance trend analysis, implementing production and quality control principles to enhance avionic radar equipment repair operations
- Instructed personnel in technical training for avionic radar equipment maintenance, supply management, and safety techniques to improve team competency
- Evaluated maintenance operations and facilities for compliance with directives, technical manuals, work standards, safety procedures and operational policies
- Evaluated the technical training program. Monitored requisition of parts, tools and supplies
- Performed duties as a technical Inspector for avionics electronics equipment
- Operated chemical testing chamber to assess soldiers' chemical protection gear. for testing and confidence building of soldiers' personal chemical protection gear
Reserve Liaison NCO
US Army
Orlando, Florida
1994 - 1997
- Trained reserve personnel on operational procedures to enhance readiness and ensure compliance with standards.
- Coordinated communication between military personnel and external stakeholders.
- Facilitated information exchange to enhance operational effectiveness and collaboration.
- Supported planning and execution of training programs for service members.
Avionics Radar Repairer
US Army
Gieblestadt
1991 - 1994
- Performed maintenance on test, diagnostic, and measurement equipment for avionic radar to maintain operational readiness and reliability.
- Inspected and diagnosed mechanical issues in military equipment.
- Repaired various electronic and hydraulic systems on vehicles.
- Serviced tools and equipment regularly to ensure optimal performance.
Infantryman
US Army
Campbell, KY
1988 - 1991
- Conducted routine patrols to maintain security and monitor areas of interest.
- Collaborated with team members to execute tactical maneuvers in diverse environments.
- Operated and maintained various weapons systems during training exercises.
- Operated and maintained Humvee and communications equipment to ensure effective radio communications.
Infantryman
US Army
Camp Casey
1987 - 1988
- Provided fire support as gunner, contributing to mission success.
- Executed reconnaissance missions to gather intelligence in diverse environments.
- Operated armored personnel carrier and maintained combat readiness of various weapon systems.
- Managed communications as radio telephone operator to ensure effective coordination.
- Collaborated with team members to implement strategic plans during training exercises.
Education
High School Diploma -
Katahdin High School
Stacyville, ME06-1987
Skills
- Technical troubleshooting
- System diagnostics
- Preventive maintenance
- Equipment maintenance
- Electrical systems
- System analysis
- Client engagement
MILITARY EDUCATION
Avionics Radar Repairer Course, Primary Leadership Development Course and Basic Noncommissioned Officer Course
Timeline
Field Service Representative/Contractor
PRCServicultd/Self Employed
01.2026 - Current
Industrial Electrician
Irving Forest Products
12.2024 - 12.2025
Sr Field Service Representative HW
Varian Medical Systems
10.2023 - 10.2024
Field Service Engineer
3 RSA
05.2023 - 10.2023
Industrial Electrician apprentice
Louisiana Pacific
10.2022 - 04.2023
Sr Field Service Representative HW
Varian Medical Systems
07.2013 - 10.2021
Senior Electrical Technician
Orbital Sciences
02.2012 - 07.2013
Field Service Engineer
CSMI
12.2010 - 01.2012
Electronics Technician
NIITEK LLC
07.2010 - 11.2010
Test Engineer
Radiometric Services & Instruments LLC
07.2008 - 07.2010
Construction Superintendent
Castlewood Consulting LLC
04.2004 - 07.2008
Customer Site Representative/Technical Trainer
Axcelis Technologies
01.2001 - 01.2004
Squad Leader
US Army
01.1998 - 01.2001
Reserve Liaison NCO
US Army
1994 - 1997
Avionics Radar Repairer
US Army
1991 - 1994
Infantryman
US Army
1988 - 1991
Infantryman
US Army
1987 - 1988
High School Diploma -
Katahdin High School