Summary
Overview
Work History
Education
Skills
Timeline
Generic

Philip Wang

(Union)Union,NJ

Summary

I am a dedicated and hard working person with great customer service experience. I am also fluently in Mandarin and English.I know I am perfect for the job and thank you advance for your confidence and consideration.

Overview

16
16
years of professional experience

Work History

Bar and Restaurant Manager

Cathay22
06.2010 - 06.2023
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Laboratory Technician

Essilor Luxottica -21st Century
08.2007 - 05.2010
  • Documented information by maintaining daily logs and equipment record books.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Calibrated and maintained instruments to keep equipment fully operational.

Insurance Sales Rep.

Unite Insurance
03.2007 - 07.2007
  • Reviewed customer needs and financial means to determine appropriate policy offerings.
  • Maintained detailed records of customer information and policy sales.
  • Generated sales by recommending policies and add-ons.
  • Connected with prospective clients to set appointments.

Education

Bachelor of Arts - Social Sciences

Syracuse University
Syracuse, NY
05.1987

Skills

  • Honed Marketing Skills
  • Staff Development Talent
  • Customer Service Best Practices
  • Conflict Resolution Techniques
  • Hiring and Training

Timeline

Bar and Restaurant Manager

Cathay22
06.2010 - 06.2023

Laboratory Technician

Essilor Luxottica -21st Century
08.2007 - 05.2010

Insurance Sales Rep.

Unite Insurance
03.2007 - 07.2007

Bachelor of Arts - Social Sciences

Syracuse University

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Philip Wang