Summary
Overview
Work History
Education
Skills
Timeline
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Philip Whitten

Prestonsburg,KY

Summary

I am a dedicated and experienced retail professional seeking to transition into a new field where I can leverage my strong customer service skills, problem-solving abilities, and team collaboration experience. With a proven track record of managing store operations, resolving customer issues, and helping drive sales, I am eager to explore opportunities that will allow me to grow and apply my talents in a different industry.

Overview

13
13
years of professional experience

Work History

Front End Supervisor

Lowe's
Lexington, KY
10.2019 - 06.2024
  • Established key performance indicators for front end personnel and monitored progress against them regularly.
  • Assisted management team in developing operational strategies that improved overall store performance.
  • Ensured adequate staffing levels during peak business hours.
  • Supervised the proper maintenance of all equipment used at the checkout area.

Shift Supervisor

Walgreen's Pharmacy
Salyersville, KY
06.2016 - 09.2019
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Maintained accurate records of daily transactions and deposits.

Crew Trainer

Dairy Queen Grill & Chill
Prestonsburg, KY
05.2014 - 06.2016
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.
  • Ensured that all safety protocols were followed during training sessions.
  • Instructed new team members on correct procedures for operations.

Crew Member

Little Caesars Pizza
Prestonsburg, KY
03.2012 - 01.2013
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.

Cashier

Hardee's
Prestonsburg, KY
08.2011 - 03.2012
  • Ensured compliance with all safety regulations within the store environment.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Prestonsburg High School
Prestonsburg, KY
05-2013

Skills

  • Delegation techniques
  • Cash counting
  • Customer Service
  • Administrative Support
  • File Management
  • Complaint resolution

Timeline

Front End Supervisor

Lowe's
10.2019 - 06.2024

Shift Supervisor

Walgreen's Pharmacy
06.2016 - 09.2019

Crew Trainer

Dairy Queen Grill & Chill
05.2014 - 06.2016

Crew Member

Little Caesars Pizza
03.2012 - 01.2013

Cashier

Hardee's
08.2011 - 03.2012

High School Diploma -

Prestonsburg High School

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Philip Whitten