Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Philip Williams

Durham,NC

Summary

Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks.

Overview

4
4
years of professional experience
1
1
Certification

Work History

IT Support Specialist

TruGreen Lawn Care
04.2022 - Current
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.

IT Specialist

Archangel LLC
08.2021 - 04.2022
  • Patched software and installed new versions to eliminate security problems and protect data

IT Help Desk Technician

Duke University
01.2020 - 08.2021
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed

Education

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Hillside New Tech High School

Cybersecurity

North Carolina State University
Raleigh, NC
04.2023

Skills

  • Effective Working Relationships
  • Procedures Compliance
  • Information Gathering
  • Fraud Investigations
  • Data Communications
  • Project Requirements
  • Operational Efficiency
  • Risk Identification
  • Advertising Understanding
  • Cybersecurity Frameworks
  • Compliance Reviews
  • Law and Statute Compliance
  • Business Operations
  • Shareholder Relations
  • Stakeholder Meetings

Certification

  • QualysGaurd Training

Timeline

IT Support Specialist

TruGreen Lawn Care
04.2022 - Current

IT Specialist

Archangel LLC
08.2021 - 04.2022

IT Help Desk Technician

Duke University
01.2020 - 08.2021

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Hillside New Tech High School

Cybersecurity

North Carolina State University

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Philip Williams