Philip Woodland
La Plata,MD
Summary
Dynamic Shift Manager at KFC with a proven track record in employee training and customer service excellence. Skilled in cash handling and decision-making, I enhanced team performance through effective delegation and mentorship, ensuring a motivated workforce. Committed to upholding company standards while resolving customer issues efficiently.
Overview
1
1
year of professional experience
Work History
Shift Manager
KFC
09.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Diploma - Technology Education
Laplata High School
La Plata, MD05.2025
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Staff motivation
- Opening and closing procedures
Timeline
Shift Manager
KFC
09.2024 - Current
Diploma - Technology Education
Laplata High School
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