Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

PHILIP WRINKLE

Knoxville,TN

Summary

Focused, results-driven Logistics, Quality Control and Manual Laborer professional with over 35 years of experience. My experiences have made me more comfortable with handling customers and solving problems quickly. Supervisors value my strong communications, leadership and organizational skills, eagerness to learn, lead and assume responsibilities, and my dedication to my job.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Online Grocery Associate

Walmart
07.2023 - Current
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.

Warehouse Lead

Sears
01.2017 - 05.2019
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw daily operations and shipping and handling processes.
  • Supervised warehouse operations by managing employees during shifts.

Warehouse Lead

Bargain Hunt Superstores
06.2015 - 09.2016
  • Manage and handle shipping, loading and unloading of products
  • Operate forklifts and pallet jacks
  • Check documents for thoroughness and completeness and prepare additional documentation when necessary
  • Restock items on the sales floor.

Insert Operator

Print Mail Systems INC.
03.2013 - 08.2014
  • Oversaw the production of thousands of printed mail inserts daily
  • Operated a forklift to load and unload printed materials
  • Troubleshoot equipment problems and make adjustments as required to return output to the proper specification.

Structural Steel Painter

Beverly Steel
02.2005 - 03.2013
  • Oversaw the cleaning and prep work of raw materials
  • Painted large pieces of steel and transferred finished product to a storage area
  • Loaded and unloaded trucks and rail cars using a forklift.

Warehouse Manager

Modern Supply Company
07.2002 - 01.2005
  • Received, unloaded and placed deliveries daily in a warehouse environment
  • Responsible for planning out all warehouse resources & activities in relation to companies objectives & targets
  • Oversaw the tracking of stock using computer systems, allocating space for storing goods & organizing special requirements for stock.

Logistics Associate

Denso Manufacturing
02.1999 - 05.2002

Education

GED - Welding / Forklift Operation

Tennessee College of Applied Technology-Jacksboro
Jacksboro, TN

Skills

  • Customer Engagement
  • Flexible scheduling
  • Order Accuracy
  • Complaint resolution
  • Supply Chain Understanding
  • Efficient Packing
  • Adaptability to Change
  • Heavy Lifting
  • Online Order Processing
  • Decision-Making
  • Inventory Management
  • Shipment Preparation

Certification

  • WIELDING AND MACHINE OPERATION CERTIFICATION
  • FORKLIFT EXPERIENCE: ORDER PICKER, REACH TRUCK, ELECTRIC PALLET JACK AND SET DOWN FORKLIFT

Timeline

Online Grocery Associate

Walmart
07.2023 - Current

Warehouse Lead

Sears
01.2017 - 05.2019

Warehouse Lead

Bargain Hunt Superstores
06.2015 - 09.2016

Insert Operator

Print Mail Systems INC.
03.2013 - 08.2014

Structural Steel Painter

Beverly Steel
02.2005 - 03.2013

Warehouse Manager

Modern Supply Company
07.2002 - 01.2005

Logistics Associate

Denso Manufacturing
02.1999 - 05.2002

GED - Welding / Forklift Operation

Tennessee College of Applied Technology-Jacksboro
PHILIP WRINKLE