
Oversaw client retention for the Northeast region by managing renewals, contract extensions, and requests for proposals (RFPs). Cultivated and sustained relationships with clients and internal stakeholders; delivered presentations on business products and benefits to clients. Served as a representative for Wellpath at industry conferences and events. Reported directly to the Vice President of Partner Services and provided senior management with updates on assigned accounts, territories, and competitive insights. Retired law enforcement professional with over 31 years of dedicated public service experience.