PHILIP JACOB SOLMOSY
Farmingville,NY
Summary
Friendly, punctual and enthusiastic team player. Compassionate individual who actively listens and builds trust to help clients resolve personal issues. Organized and successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Possess an outgoing personality with absolute rapport building skills.
Overview
6
6
years of professional experience
Work History
Client Coordinator
FrontStreet Facility Solutions, Inc.
Bohemia, NY
10.2019 - Current
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Successfully scheduled client appointments and placed reminder calls to ensure exceptional customer experience.
- Advisor to a multitude of clients with sites around the country.
- Organize work orders for a variety of different scopes such as: plumbing, electrical, handyman, and pest control
- Capitalized on customer up-sell opportunities resulting in increased revenues.
Server
Flo's Luncheonette
Patchogue, NY
08.2018 - 10.2019
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Received frequent customer compliments for going above and beyond normal duties.
- Ensured that customers had an excellent dining experience, prompting them to return and recommend other customers.
- Implemented effective operational strategies and built customer and employee loyalty.
Server
On The Border
Holtsville, NY
11.2017 - 05.2019
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Professionally and efficiently resolved issues and enhanced customer satisfaction ratings.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Developed and maintained positive working relationships with others to reach business goals.
Direct Care Worker
Montfort Therapeutic Residence
Port Jefferson, NY
11.2017 - 05.2018
- Maintained a clean, safe and well-organized patient environment.
- Transported individuals to medical appointments and other errands.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Monitored progress and documented any status changes accordingly.
Education
Bachelors Of Arts - Sociology
Plattsburgh State University
Plattsburgh, NY2017
HIGH SCHOOL DIPLOMA - undefined
Sachem High School
Skills
- Works efficient under pressure emotional state
- Culturally-sensitive Organized and efficient server
- Psychiatric population familiarity Quick problem solver
- Customer relations professional
- Social perceptiveness
- Community integration
- Behavioral management
- Therapeutic Crisis Intervention (TCI) certified
Timeline
Client Coordinator
FrontStreet Facility Solutions, Inc.
10.2019 - Current
Server
Flo's Luncheonette
08.2018 - 10.2019
Server
On The Border
11.2017 - 05.2019
Direct Care Worker
Montfort Therapeutic Residence
11.2017 - 05.2018
Bachelors Of Arts - Sociology
Plattsburgh State University
HIGH SCHOOL DIPLOMA - undefined
Sachem High School
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