
Dynamic and multilingual professional with a Bachelor's degree in International Business Management, offering extensive managerial experience, exceptional customer service skills, and a proven track record of success in various industries. Fluent in English, Spanish, Arabic, and French, with a passion for delivering excellent service and fostering positive relationships with customers and colleagues.
Oversee daily operations, including financial management, inventory control, and customer service.
- Manage administrative tasks such as cigarette counts, lottery ticket sales, and supplier orders.
- Ensure accurate delivery of goods, price adjustments, and proper shelf stocking.
- Build and maintain strong customer relationships, resolving issues promptly and efficiently.
Provide professional interpretation services, ensuring accurate communication in various settings.
- Maintain confidentiality and professionalism while conveying messages between parties.
- Adapt communication style and language to suit the needs of clients and audiences.
Managed online sales of clothing and makeup through Facebook Marketplace.
- Provided grocery delivery services during the pandemic, ensuring timely and safe delivery of essential items.
Catering of lebanese food on the week end for the neighberhood
- Directed operations of a high-end fashion boutique, specializing in women's clothing for weddings and special occasions.
- Implemented strategies to increase profitability and expand clientele through social media marketing.
Assisted in managing inventory, store layout, and sales operations.
- Provided excellent customer service, resulting in high levels of customer satisfaction and repeat business.
Prepared and served a variety of coffee beverages, maintaining high standards of quality and presentation.
- Greeted customers warmly and ensured a positive experience through friendly interaction.
Fluent in English, Spanish, Arabic, and French
- Strong managerial and leadership abilities
- Excellent customer service and interpersonal skills
- Proficient in multitasking and adapting to diverse environments
- Strategic planning and problem-solving capabilities