Philip S Martorano
Woodbury,NJ
Summary
Detail-oriented FSQA Tech with a strong focus on documentation, root-cause analysis, and performance improvement. Skilled in conducting thorough inspections and ensuring compliance with food safety standards and following GMP protocols. Always expanding my knowledge and looking for improvement in myself. Team orientated and great communication skills with a passion for the food industry and always giving my best.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
FSQA Tech 2
Aspire Bakeries
Swedesboro, NJ
04.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Documenting inspection results and maintained accurate records for traceability and reporting.
- Collaborated with production team to identify areas for improvement and defect reduction.
- Coaching staff on quality assurance protocols and best practices to enhance team performance and safety.
- Conducted root cause analyses for identified defects like foreign materials found on the production line and product issues
- Performed thorough inspections of incoming materials and outgoing products.
- Contributed to continuous improvement initiatives by actively participating in regular team transition meetings and sharing insights about potential areas of improvement.
- Inspecting finished products for overall quality and adherence to bread specifications.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Ensured timely resolution of non-conformance issues by effectively communicating findings to relevant departments and recommending corrective actions.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Ensure compliance with all applicable food regulations and standards (FDA, local health, GFSI and BRCGS).
- Maintain and enforce GMPs and adhere to the Food Safety Plan
- Place and manage product holds in SAP for nonconformities
- Participating in sensory evaluations, environmental monitoring and Bakery cleandown inspections and performing ATP/APC Swabs
- Knowledge of HARPC, HACCP, USDA and FDA regulations and supporting food safety culture within the jobsite
- Verifying documents completed by other departments to ensure they are legible and correct
- Executed thorough inspections of metal detector case labels and documented product specifications to ensure compliance with established standards.
- Conducted daily inspections of flour silo tailings to identify foreign materials and recorded findings in a designated binder.
- Oversaw verification of appropriate VAG's utilized in production processes. Managed inspection protocols within the oven environment. Guided inspectors in the identification and removal of defective products.
Lead Electrical Sales Associate
Lowes
Deptford NJ
2021 - 02.2022
- Assisted customers in selecting electrical products, enhancing overall shopping experience.
- Provided technical advice on product specifications, facilitating informed purchasing decisions.
- Maintained up-to-date knowledge of electrical inventory and promotions to optimize sales opportunities.
- Collaborated with team members to create visually appealing product displays, increasing customer engagement.
- Trained new associates on product knowledge and customer service best practices, fostering team development.
- Resolved customer inquiries and complaints effectively, promoting satisfaction and repeat business.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication.
- Contributed to store layout improvements that enhanced the customer experience and facilitated easier navigation of the sales floor.
- Conducted regular performance reviews with team members, identifying areas for improvement and setting achievable goals for future growth.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
Stocker and Receiver
ShopRite
11.2020 - 2021
- Stocked shelves efficiently to ensure product availability and accessibility for customers.
- Assisted in maintaining store cleanliness and organization, enhancing shopping experience.
- Collaborated with team members to restock inventory during peak hours, improving workflow.
- Monitored expiration dates regularly to remove outdated products, ensuring quality standards.
- Operated equipment such as pallet jacks for safe transportation of merchandise within the store.
- Implemented improved shelf displays based on merchandising guidelines to maximize product visibility.
- Greeted customers and directed to requested products.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Stocked shelves to match planogram images and instructions.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Sales Representative
Best Buy, Home Theater and Computers
Manalapan NJ
09.2019 - 10.2020
- Developed tailored home theater solutions based on customer needs and preferences.
- Demonstrated in-depth knowledge of audio and visual technology to enhance customer experience.
- Provided product demonstrations that showcased functionality and benefits of complex systems.
- Collaborated with team members to optimize sales strategies and improve customer engagement.
- Trained new staff on product features, sales techniques, and effective customer service practices.
- Managed inventory levels efficiently to ensure availability of high-demand products for customers.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Cashier and Sales Associate
Lowes
East Brunswick, NJ
08.2018 - 08.2019
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained clean and organized checkout area to enhance shopping experience.
- Handled cash, credit, and debit transactions while ensuring proper change distribution.
- Enhanced shopping experience, provided product information and location assistance.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Increased sales of promotional items by informing customers about current offers.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Learned duties for various positions and provided backup at key times.
- Assisted customers in selecting home improvement products based on needs and preferences.
- Provided knowledge of tools, materials, and installation techniques to customers.
- Conducted inventory checks and restocked shelves as needed to maintain product availability.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Cashier
Wendys Fast Food
Old Bridge, NJ
04.2017 - 06.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to ensure a positive customer experience.
- Assisted customers with menu selections and provided information on daily specials.
- Verified and balanced cash register totals at shift conclusion, maintaining integrity in cash management processes.
- Greeted customers entering store and responded promptly to customer needs.
- Engaged with customers to promote ongoing business relationships and satisfaction.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
No Degree - Electrical And Electronics
Lincoln Technical Institute
Union, NJ05.2020
High School Diploma -
Old Bridge High School
Matawan, NJ06.2018
Skills
- Attention to detail
- Documentation and reporting
- Routine Inspections
- Deadline oriented
- Relationship building
- Performance improvement
- Works Well Under Pressure
- Multitasking and organization
- Documentation skills
- Root-cause analysis
- Reliable and passionate
- Troubleshooting
Certification
- PCQI Certified
- ESPA(Electronic Systems Professional Alliance) Certified
- NCCER(National Center for Construction, Education & Research) Certified
- Word, Powerpoint & Excel Certified
- HACCP & HARPC Certified
Metal Detector & Radiation Certified
Languages
Spanish
English
Timeline
FSQA Tech 2
Aspire Bakeries
04.2022 - Current
Stocker and Receiver
ShopRite
11.2020 - 2021
Sales Representative
Best Buy, Home Theater and Computers
09.2019 - 10.2020
Cashier and Sales Associate
Lowes
08.2018 - 08.2019
Cashier
Wendys Fast Food
04.2017 - 06.2018
Lead Electrical Sales Associate
Lowes
2021 - 02.2022
No Degree - Electrical And Electronics
Lincoln Technical Institute
High School Diploma -
Old Bridge High School