Phillip Allan
Allen Turner Chevrolet
Crestview,FL
25
years of professional experience
Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities. Knowledgeable parts proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives. Focused parts person well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 20 years of progressive experience in field. Reliable parts counter man bringing 16 years of experience in automotive parts sales and delivery. Friendly and professional demeanor with track record of consistently positive customer feedback.
Work History
Parts Counter Sales Person
1 Year 5 Months- Assisted customers in identifying and sourcing automotive parts, enhancing overall service efficiency.
- Managed inventory levels, ensuring accurate stock availability for timely customer fulfillment.
- Processed sales transactions using dealership management system, maintaining accuracy in financial records.
- Provided technical support to customers regarding part specifications and compatibility, improving customer satisfaction.
Parts Specialist
1 Year 4 Months- Managed inventory levels to ensure timely availability of parts for service operations.
- Developed and maintained relationships with vendors to enhance parts procurement processes.
- Analyzed customer needs to provide tailored solutions and improve satisfaction rates.
- Trained new staff on inventory management systems and product knowledge best practices.
Parts Advisor
1 Year 2 Months- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
Parts Manager
11 Months- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Ordered parts for customers, repair shops, and service departments for use in [Type] equipment.
- Supervised and trained staff on product knowledge and customer service.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Parts Counter Person
2 Years 1 Month- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Ordered parts for customers, repair shops and service department.
Parts Counter Person
2 Months- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Ordered parts for customers, repair shops and service department.
Parts Counter Person
11 Years 4 Months- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Ordered parts for customers, repair shops and service department.
Lube Service Technician
1 Year 1 Month- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
3 Years 8 Months
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Washed cars and trucks daily for auto dealership.
Education
High School Diploma
Skills
Stock Number and Pricing Data
Loss Prevention Goals Monitoring
Return Processing
Consultative Sales Approach
Invoice Processing
Verifying Shipments
Thorough Knowledge of Product
Inventory Auditing
Suggestive Selling
Supply Orders
Catalog Familiarity
Product Selection
Ordering Parts
Reviewing Deliveries
Parts Recommendation
Merchandise Sales
Mobile Devices
Billing Procedures
Maintaining Clean Work Areas
Cycle Counting
Safety Policies and Procedures
Inventory Management
Team Collaboration
Visual Displays
Store Layouts
Pulling Parts
Vehicle Operations Knowledge
Parts Department Support
Timeline
Parts Counter Sales Person
Allen Turner Chevrolet
03.2025 - CurrentRead More
Parts Specialist
Ford Crestview
07.2023 - 11.2024Read More
Parts Advisor
Allen Turner Chevrolet
05.2022 - 07.2023Read More
Parts Manager
Ford Crestview
05.2021 - 04.2022Read More
Parts Counter Person
Ford Crestview
04.2019 - 05.2021Read More
Parts Counter Person
Hub City Ford
02.2019 - 04.2019Read More
Parts Counter Person
Lee Buick GMC
10.2007 - 02.2019Read More
Lube Service Technician
Award Chevrolet
09.2006 - 10.2007Read More
Allen Turner Chevrolet
05.2001 - 01.2005Read More
Crestview High School
High School Diploma
Read More