Phillip Allen
Watertown,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Customer Experience Representative
Permobil
06.2022 - 11.2023
- Assist 50+ Customers with their wheelchair needs
- Configure multiple types of wheelchairs
- Write up quotes for customers
- Work with production to complete customer needs.
Customer Service Representative
American Wonder Porcelain
10.2021 - 05.2022
- Assist 12+ customer accounts with their needs including purchase orders, sample requests, shipping issues, and customer claims
- Communicate professionally and efficiently with 40 customers daily and resolve any issues with orders
- Coordinate with regional sales managers and shipping/warehouse staff to properly fulfill customer orders
- Service larger, complex customer accounts that purchase at least 4 truckloads (44,000 sqft) of material monthly
- Review open orders with sales department and customers for fulfillment
- Utilized IFS software to accurately check inventory and generate ready-to-ship (RTS) reports.
Delivery Driver
Aaron's Furniture
10.2018 - 01.2021
- Delivered 7+ customer orders daily, confirming accuracy and safety of products
- Maintained 20 ft commercial truck, ensuring safe driving measures and truck upkeep
- Serviced at least 10+ customers with professionalism and courtesy
- Followed up with customer pipeline and reviewed new products
- Planned and executed delivery routes; updated system with new routes.
Education
Certification -
United Truck Driving School
Murfreesboro, TN02.2024
Business Management -
Volunteer State Community College
Gallatin, TN04.2018
Skills
- Microsoft Office
- Outlook
- IFS
- Microsoft Teams
- EZ-TI
- Syspro
- Company Vehicle Operations/Maintenance
- Business Phone Management
- Class A Commercial Driver's License
- Truck Driving
- Tractor-trailer driving specialist
Timeline
Customer Experience Representative
Permobil
06.2022 - 11.2023
Customer Service Representative
American Wonder Porcelain
10.2021 - 05.2022
Delivery Driver
Aaron's Furniture
10.2018 - 01.2021
Certification -
United Truck Driving School
Business Management -
Volunteer State Community College
Similar Profiles
Sandra BrewerSandra Brewer
Day Porter at PermobilDay Porter at Permobil
Jennifer BoserJennifer Boser
Assembly/QC Assistant at PermobilAssembly/QC Assistant at Permobil
Alvaro VerduzcoAlvaro Verduzco
Manager of Assembly at PermobilManager of Assembly at Permobil