Summary
Overview
Work History
Education
Timeline
Generic

Phillip Ball

Bethlehem,PA

Summary

Experienced in management with a focus on accuracy, security, and service standards. Talented trainer, team leader and manager with excellent problem solving and relationship building skills.

Overview

11
11
years of professional experience

Work History

Driver Manager

Western Express
07.2022 - Current
  • Monitored and maintained trucking schedules to ensure driver compliance and safety.
  • Analyzed Data from driving reports to maximize efficiency.
  • Coordinated driver dispatch to accomplish daily pick-up and delivery requirements.
  • Counseled drivers on violations of company policy or service standards to improve performance.
  • Collaborated with the Customer Service team and Breakdown team to resolve fleet issues.

Dual Rate Supervisor

Wind Creek Casino
04.2013 - 04.2022
  • Oversaw area games to maintain security and compliance.
  • Interacted with guests to promote a positive atmosphere.
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Watched closely for errors and notified surveillance of irregularities.
  • Monitored chip purchases, table inventories, and player win ratios.
  • Established and maintained banks and table bet limits for each supervised game.

Education

Bachelor of Science - Business Management

Penn State University - Berks Campus
Reading, PA
2012

High School Diploma -

Saucon Valley Senior High School
Hellertown, PA
2008

Timeline

Driver Manager

Western Express
07.2022 - Current

Dual Rate Supervisor

Wind Creek Casino
04.2013 - 04.2022

Bachelor of Science - Business Management

Penn State University - Berks Campus

High School Diploma -

Saucon Valley Senior High School

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Phillip Ball