Phillip Brown
Amarillo,TX
Summary
Proactive Supervisor of Operations with extensive experience overseeing daily department operations and ensuring timely task completion. Skilled in team leadership, workflow organization, and compliance with regulations. Known for improving client satisfaction and operational efficiency through strategic planning and effective communication. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
14
14
years of professional experience
Work History
Supervisor
Active Thermal Solutions
02.2019 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed strong working relationships with subcontractors to streamline project timelines and improve collaboration.
- Increased client satisfaction by delivering high-quality workmanship within budget constraints.
- Ensured compliance with federal, state, and local regulations through consistent monitoring and reporting of job progress.
- Supervised a team of asbestos workers, fostering a positive work environment conducive to productivity and high-quality results.
- Maintained detailed records of all project activities, helping clients track progress toward regulatory compliance goals.
- Contributed to business growth by establishing long-term partnerships with satisfied clients who provided repeat business or referrals.
- Assisted in obtaining necessary permits and approvals from relevant agencies before commencing work on projects.
- Improved workplace safety by conducting regular inspections and maintaining up-to-date equipment.
- Complied with environmental laws and regulations concerning asbestos and hazardous waste removal.
Supervisor of Operations
Brand Industries
03.2016 - 01.2019
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Lead Man
Brock Industries
01.2011 - 03.2016
- Assisted in employee training, boosting their skills and knowledge base for enhanced job performance.
- Prioritized tasks based on deadline requirements, ensuring timely completion of assignments without compromising quality.
- Trained and mentored new employees to enable safe and efficient job performance.
- Checked equipment to determine if maintenance was required.
- Played a crucial role in meeting project deadlines by effectively managing resources at hand.
- Oversaw daily operations leading to reduced errors through proactive monitoring of progress.
Education
No Degree - Process Operator
Lamar Institute of Technology
Beaumont, TX01.1996
High School Diploma -
Central High School
Beaumont, TX05.1995
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
Timeline
Supervisor
Active Thermal Solutions
02.2019 - Current
Supervisor of Operations
Brand Industries
03.2016 - 01.2019
Lead Man
Brock Industries
01.2011 - 03.2016
No Degree - Process Operator
Lamar Institute of Technology
High School Diploma -
Central High School
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