Summary
Overview
Work History
Education
Skills
Affiliations
Education
Accomplishments
Certification
Timeline
Generic
Phillip Duba

Phillip Duba

Spanish Fork,Utah

Summary

Hardworking Field Service Technician bringing 3+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Field Service Technician

Oscar W. Larson
01.2025 - Current
  • Operated hand tools and power equipment according to company safety procedures.
  • Discussed and recommended service options with customers.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained company field response vehicle stocked with repair and replacement parts.

Quality Control Senior Technician

Prince Telecom
06.2024 - 12.2024
  • Monitored and maintained quality control standards in accordance with established policies and procedures.
  • Analyzed customer complaints, identified root cause, implemented corrective actions, and monitored effectiveness of changes made.
  • Developed comprehensive quality assurance reports for management review.
  • Assisted in the development of new process methods as needed.
  • Produced thorough reports detailing findings and proposed recommendations.
  • Maintained accurate records of inspection activities on a daily basis.

Fiber Optic Technician

Prince Telecom
06.2023 - 06.2024
  • Set up service for customers by installing, connecting, testing or adjusting equipment.
  • Communicated with customers to access work areas and explain work.
  • Tracked inventory levels of tools, parts, and supplies used in job sites.
  • Set up modems and other hardware with necessary cables.
  • Documented installation records in a timely manner.

Satellite Installation Technician

Dish Network Corp
12.2021 - 06.2023
  • Tested system performance for accuracy and reliability.
  • Logged service calls and closed work orders by recording issues resolved and services provided.
  • Installed in-home devices, programmed settings, and trained customers on basic use.
  • Managed fast-paced daily workload of appointments at residential and business locations.
  • Ensured that all tools, parts, supplies, and equipment were available before starting an installation.
  • Installed and aligned satellite dishes to receive optimal signal strength.

Flooring Sales Specialist

Lowes Home Improvment
11.2019 - 12.2021
  • Developed sales strategies to increase store revenues and profitability.
  • Explained features and advantages of diverse flooring products to assist customers in making informed decisions.
  • Handled returns and exchanges according to company policies.
  • Answered store and merchandise questions and led customers to wanted items.
  • Assisted in maintaining inventory levels of flooring materials such as hardwood, laminate, vinyl, carpet, tile and other related products.
  • Offered information about pricing, payment and delivery options.
  • Maintained a clean and organized showroom, ensuring a pleasant shopping environment.

Education

High School Diploma -

Fort Zumwalt West High School
O'Fallon, MO
05-2018

Skills

  • Technical report writing
  • Training and mentoring
  • Expert troubleshooting
  • Advanced analytical skills
  • Quality management systems
  • Fiber optic standards
  • Customer support
  • Equipment calibration

Affiliations

  • Rock Climbing
  • Video-games
  • Snowmobiling

Education

other

Accomplishments

  • Showcased a mobile application to representatives from World Wide Technology (WWT) while attending high school

Certification

OSHA 10

Chargepoint certified technician

Timeline

Field Service Technician

Oscar W. Larson
01.2025 - Current

Quality Control Senior Technician

Prince Telecom
06.2024 - 12.2024

Fiber Optic Technician

Prince Telecom
06.2023 - 06.2024

Satellite Installation Technician

Dish Network Corp
12.2021 - 06.2023

Flooring Sales Specialist

Lowes Home Improvment
11.2019 - 12.2021

High School Diploma -

Fort Zumwalt West High School

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