Michael A. Dominguez
Dickinson
Summary
Proficient field service technician with a solid track record in diagnosing and repairing various equipment. Exceptional troubleshooting skills and a strong focus on customer service drive successful outcomes. Notable accomplishments include improved equipment functionality, heightened client satisfaction, and significant reductions in downtime through prompt service execution.
Overview
14
14
years of professional experience
Work History
Field Service Technician II
Miratech Corp
12.2024 - Current
- Pre-Commission and commission selective catalytic reduction system (SCR).
- Programmed, diagnosed, maintained, and repaired SCR systems utilizing hand tools, multimeters and emissions analyzer.
- Train new technicians on Selective catalytic reduction systems (SCR)
- Offered technical support and training to customers on equipment use, improving their operational competency and satisfaction.
- Delivered telephone support to customers, troubleshooting issues and identifying replacement parts to enhance service efficiency.
- Build and Maintain customer relationships.
- Coordinated daily tasks, ensuring efficient workflow and timely project completion through effective collaboration.
- Attended Daily Site coordination and project meetings with General contractor, Project managers and onsite technicians.
- Provide detailed daily reports to customers and internal staff while in the field.
- Performed upkeep on test equipment to maintain operational standards.
MV-22 Osprey Maintenance and Modification Team Lead
The Boeing Company
San Diego
12.2021 - 01.2024
- Led assembly, disassembly, and modification of systems, overseeing changes and upgrades of aircraft components to ensure operational readiness and compliance.
- Coordinated induction and delivery of aircraft as a direct liaison with Marine Corps, ensuring alignment with operational timelines and requirements.
- Directs troubleshooting of complex pneumatic, hydraulic and electrical systems to isolate mechanical or electrical faults and repair faulty components.
- Oversaw validation and verification testing of systems and components, ensuring reliability and safety in accordance with technical standards.
- Interpreted engineering drawings and directives to facilitate proper execution of technical tasks.
- Leads and supervises others to perform tasks associated with the safe handling of aircraft (jacking, towing, system operations).
- Provides training and mentors others on a regular basis.
- Executed responsibilities with limited oversight and guidance.
Quality Assurance Supervisor
United States Marine Corps
San Diego
12.2012 - 12.2021
- Led 20 personnel in Airframes division to maintain high standards of quality assurance.
- Conducted Quality Assurance Final inspections on flight controls and flight control surfaces.
- Oversaw maintenance practices to ensure compliance with COMNAVAIRFORNIST 4790 regulations.
- Served as primary liaison between maintenance department and civilian contractors to streamline communication.
- Ensure all personnel within the maintenance department are up to date on all training requirements.
- Performed diagnostics on 12 aircraft upon completion of flight operations.
- Performed maintenance on aircraft based on flight operations schedules.
Education
High School Diploma -
Johnson High School
Gainesville, GA06-2011
Skills
- Technical troubleshooting
- Schematic interpretation
- Safety compliance
- Attention to detail
- Project execution
- Customer relationship management
- Problem solving
- Team building
- Team leadership
- Effective communication
- Public speaking
- Multitasking
- Mechanical aptitude
- Positive attitude
- Technical report writing
Timeline
Field Service Technician II
Miratech Corp
12.2024 - Current
MV-22 Osprey Maintenance and Modification Team Lead
The Boeing Company
12.2021 - 01.2024
Quality Assurance Supervisor
United States Marine Corps
12.2012 - 12.2021
High School Diploma -
Johnson High School