Phillip Heimann
Joint Base Lewis-McChord
Summary
Dedicated and detail-oriented professional with a strong work ethic and a proven track record in various roles. Experienced in customer service, maintenance, and technical tasks. Adept at working in team environments and adapting to new challenges. Seeking to contribute my skills and commitment to a dynamic organization.
Overview
11
11
years of professional experience
Work History
Custodian
W. Harris, G.S.C., Inc.
07.2022 - Current
- Conducted thorough cleaning tasks including trash disposal, sweeping, mopping, and restroom maintenance
- Maintained cleanliness of warehouse, sales floor, and exterior areas
- Employed buffing and scrubbing techniques to enhance store aesthetics
- Responsible for outdoor upkeep such as sweeping entryways and using leaf blowers
- Efficiently replaced and managed trash bags in parking lot.
Personal Shopper
Sam's Club
09.2019 - 05.2022
- Managed customer orders by accurately pulling and loading items into vehicles
- Provided exceptional customer service in curbside order fulfillment
- Ensured timely and accurate order dispensing and loading.
- Assisted teammates with daily tasks during peak periods.
- Secured and stored items until customer pickup.
- Processed payments for purchased items using cash registers or other payment systems.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Scanned items when pulling from shelves to update system stock information.
Custom Trailer Fabricator
Lark United of Texas
08.2019 - 08.2019
- Operated metal-cutting equipment to customize trailers.
Grain Bin Maintenance Tech
Wedekemper's
03.2019 - 07.2019
- Constructed and repaired grain bins, including floor and vent installations
- Contributed to the expansion of existing grain bins by adding rings.
Call Center Representative
Empereon Constar
01.2019 - 02.2019
- Addressed customer inquiries over the phone, providing effective solutions.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
Warehouse Worker
Oak Farms Dairy
12.2018 - 01.2019
- Managed tasks such as unloading milk crates and handling damaged dairy products.
Technician
MasTec
09.2018 - 11.2018
- Installed satellites and cable for DIRECTV services.
Horizontal Construction Engineer
US Army
07.2012 - 08.2018
- Led a team in maintaining and operating various heavy vehicles and machinery
- Safely transported loads of up to 45,000 pounds, ensuring timely delivery
- Trained and mentored fellow engineers in equipment operation and safety.
- Performed troubleshooting activities when unexpected issues arose while working on an assignment.
- Drove bulldozers, road graders and other heavy equipment to level earth.
- Assessed potential risks and hazards associated with horizontal construction projects, taking appropriate steps to mitigate them.
- Compacted material using sheep's foot, smooth drum and vibratory rollers.
- Operated tractor and trailer combination to transport heavy equipment to work sites.
- Cut and spread fill material using scraper.
Education
Associate's Degree - Automation And Mechatronics
Bates Technical College
Tacoma, WA05.2026
High school diploma -
Breese Central Community High School
Breese, IL05.2012
Skills
- Customer Service
- Maintenance
- Equipment Operation
- Team Leadership
- Problem Solving
- Cleaning and Sanitizing
- Responsible and Dependable
- Attention to Detail
- Floor Cleaning and Buffing
- Leaf Blowing
- Problem-Solving
- Excellent Communication Skills
Timeline
Custodian
W. Harris, G.S.C., Inc.
07.2022 - Current
Personal Shopper
Sam's Club
09.2019 - 05.2022
Custom Trailer Fabricator
Lark United of Texas
08.2019 - 08.2019
Grain Bin Maintenance Tech
Wedekemper's
03.2019 - 07.2019
Call Center Representative
Empereon Constar
01.2019 - 02.2019
Warehouse Worker
Oak Farms Dairy
12.2018 - 01.2019
Technician
MasTec
09.2018 - 11.2018
Horizontal Construction Engineer
US Army
07.2012 - 08.2018
Associate's Degree - Automation And Mechatronics
Bates Technical College
High school diploma -
Breese Central Community High School
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