Phillip Henderson
Dallas
Summary
Dynamic professional with over 4 years of experience in inventory and operations management. Skilled in critical thinking and customer relationship management, driving cost-effective strategies and optimizing warehouse processes for enhanced productivity.
Overview
7
7
years of professional experience
Work History
Inventory Manager
Phyle Inventory Company PICS
08.2025 - Current
- Oversaw inventory control processes to optimize stock levels and minimize discrepancies.
- Helped to train and develop employees to give accurate counts in inventories while using company procedures and adhering to all company polices
General Manager
Uhaul Moving And Storage
05.2019 - 03.2025
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Developed and implemented strategic initiatives to enhance operational efficiency and reduce costs.
- Led staff training programs, improving team performance and service quality across all locations.
- Analyzed sales data to identify trends, informing inventory management and marketing strategies.
- Implemented customer feedback systems, driving improvements in service offerings based on insights gathered.
- Fostered a positive work environment, promoting teamwork and high employee morale among staff members.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Inventory Specialist
Washington Inventory Services International
02.2019 - 09.2021
Counted in stores to help identify shrinkage
Education
Associate of Applied Business - Business Administration And Management
Texarkana College
Texarkana, TX03-2028
Skills
- Decision-making
- Warehouse management
- Paperwork reviewing
- Critical thinking
- Team leadership
- Customer relationship management
- Initiative and Self-motivation
- Stock replenishment
- Inventory audits
- Order processing
- Maintaining stock levels
- Shipping and receiving
- Cycle counting
- Purchasing management
- Personnel management
- Team development
- Cost reduction
- Inventory counts
- Inventory reconciliation
- Alternative sourcing
- Verbal and written communication
- Part number management
- Incident reporting
- Relationship building
- Heavy lifting
- Customer service
- Budget control
- Mentoring and training
Accomplishments
I have ran and developed multiple businesses of my own while being in management I am currently developing a Real estate business that I plan to vertically integrate other businesses to help drive profit.
Entrepreneur
I have ran a restaurant and operated and online business and currently building a real estate/ consulting business
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Inventory Manager
Phyle Inventory Company PICS
08.2025 - Current
General Manager
Uhaul Moving And Storage
05.2019 - 03.2025
Inventory Specialist
Washington Inventory Services International
02.2019 - 09.2021
Associate of Applied Business - Business Administration And Management
Texarkana College