Phillip Hooker
Benton
Summary
Results-driven production professional with focus on meeting high standards and delivering measurable outcomes. Known for effective team collaboration and adaptability in dynamic settings. Expertise in process optimization and quality control, ensuring reliable, high-quality production.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Production Supervisor
Cleveland Cliffs
Cleveland, TN
03.2025 - Current
- Supervised daily production operations, ensuring compliance with safety and quality standards.
- Led cross-functional teams to optimize workflow and enhance operational efficiency.
- Implemented process improvements that reduced downtime and increased productivity.
- Trained and mentored team members on equipment operation and safety protocols.
- Monitored production metrics, identifying areas for improvement and corrective actions.
- Collaborated with management to develop strategic plans for resource allocation and staffing needs.
- Ensured adherence to regulatory requirements through regular audits and inspections.
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Managed team of 24 production associates, overseeing productive production processes and meeting all deadlines.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Evaluated existing production processes and identified areas for improvement.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
Maintenance Technician/Team Leader
Duracell
Cleveland, TN
07.2022 - 03.2025
- Conducted regular maintenance and inspections on production equipment to ensure optimal performance.
- Diagnosed and repaired mechanical issues in manufacturing systems to minimize downtime.
- Developed preventive maintenance schedules to extend equipment lifespan and reduce unexpected failures.
- Managed inventory of repair parts and supplies, ensuring availability for timely maintenance operations.
- Led root cause analysis initiatives to identify recurring issues and implement effective solutions.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Collaborated with engineering teams to implement process improvements for increased operational efficiency.
- Trained junior technicians on safety protocols, maintenance procedures, and troubleshooting techniques.
Quality Engineer
Waupaca Foundry, Inc.
Etowah, TN
06.2019 - 06.2022
- Performed root cause analysis for detected faults and developed corrective actions.
- Provided spot troubleshooting of unexpected issues with products, manufacturing and design phases.
- Built lasting rapport with clients and vendors to foster satisfaction and loyalty.
- Developed improved training methods to align with ISO 9001 standards for quality and procedures.
- Facilitated improvement protocols to decrease error rate and mitigate non-conformance.
- Collaborated in developing packaging and delivery solutions for manufactured products.
- Developed inter-disciplinary cross-training programs to expand competencies among employees and reduce knowledge gaps.
- Collaborated with quality team members and leaders to monitor conformance to quality standards.
Quality Supervisor
Waupaca Foundry, Inc.
Etowah, TN
06.2015 - 06.2019
- Conducted weekly meetings to help consistency in teamwork.
- Made suggestions with regard to procedures, standards and equipment to facilitate work and maintain product quality.
- Investigated and determined the cause of faulty work.
- Planned and assigned work of 25 subordinates.
- Enforced regulatory and institutional compliance in manufacturing setting by monitoring its day-to-day activities and supporting systems.
- Supported department of molding by distributing assignments, providing technical instruction and answering personnel questions.
- Developed new QA methods to resolve problems efficiently.
- Conducted inspections with quality control team members.
- Scheduled priorities, equipment, workstations and staff members to meet goals on time.
- Developed standard process measurement reporting using AS400 and Lotus Notes.
NDT Technician
Waupaca Foundry, Inc.
Etowah, TN
06.2011 - 06.2016
- Trained personnel to use NDT equipment and devices and wrote documentation to support training.
- Provided necessary guidance, training and supervision to NDT trainees and Level I certified personnel.
- Performed testing and calibration on project requiring earlier-attained NDT Level I certification.
- Assisted technicians in performing magnetic particle and liquid penetrant testing.
- Maintained and calibrated sensitive non-destructive testing devices according to manufacturer specifications.
- Researched and wrote reports of inspection process and analyzed and interpreted reported data in preparation for submission to clients.
- Visually examined materials, structures and components for signs of corrosion, metal fatigue, cracks and other flaws.
Machine Operator
Southeastern Container
Cleveland, TN
09.2009 - 06.2011
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Guided products on conveyors to regulate flow through machines.
- Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
Process Supervisor
Waupaca Foundry, Inc.
Etowah, TN
06.2002 - 09.2009
- Determined and fixed issues with equipment by using electrical troubleshooting methods.
- Analyzed all processes and identified all fundamental issues and assisted in appropriate resolutions.
- Performed routine equipment maintenance on nights and weekends to prevent downtime.
- Analyzed process data with various statistical tools.
- Safeguarded areas from possible equipment fires and notified safety manager regarding job hazards.
- Actively took part in training classes and workshops, met one-on-one with vendors and delivered employee training on process equipment.
- Coordinated schedules and oversaw work of operators, service men and team leaders.
- Met other supervisors and business leaders to plan and guide workflow and operations.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Sonar Technician
United States Naval Service
Yokosuka, Japan
04.1997 - 04.2001
- Tested and configured bench-level electronic components as part of larger radar and weapons systems.
- Analyzed Expendable Bathythermograph (XBT), active and passive acoustic data, and tactical oceanographic data.
- Calculated target ranges and noted real-time propagation changes.
- Targeted suspected aggressors using passive and active sonar searches.
- Maintained and configured Identification Friend or Foe (IFF) and Commercial-Off-The-Shelf (COTS) radar systems for land-based and aircraft systems.
- Maintained communications and information security levels and observed appropriate security level requirements.
- Used sonographic data to recommend course and speed changes and evasive maneuvers.
- Capture acoustic data media recordings and prepared for digital transmission and archive.
- Delivered briefings of classified mission and tactical information to superiors.
- Followed mechanical and electrical assembly schematics to assemble fuel cell stacks within specified tolerances.
- Repaired and replaced electrical and mechanical parts to keep fuel cells operating according to specifications.
- Performed retrofits and software and hardware upgrades in field to correct concerns.
- Operated sonar systems to conduct surveillance and support navigation on ships and submarines.
- Handled secret and classified information with utmost discretion as per military protocols.
Education
High School Diploma -
Mos Christian School
Benton, TN03-1997
Skills
- Critical Thinking
- Team Leadership
- Waste Reduction
- Prototyping
- Quality Assurance
- Lean Manufacturing Tools
- Six Sigma Methodologies
- Root Cause Identification
- Customer Service
- Team Collaboration
- Blueprints and Schematics
- Time Management
- Non-Conformance Processes
- Work Planning and Prioritization
- Process Mapping
- QA IATF16949 Cust specs & Quality systems Overview
- QA APQP/FMEA Training
- Quality control
- Continuous improvement
- Production management
- Training and mentoring
- Staff management
- Assembly and production
- Equipment operation
- Production target management
Certification
- Six Sigma Green Belt, Waupaca Foundry - 2016
- NDT Technician Certification, GE - 2013
Timeline
Production Supervisor
Cleveland Cliffs
03.2025 - Current
Maintenance Technician/Team Leader
Duracell
07.2022 - 03.2025
Quality Engineer
Waupaca Foundry, Inc.
06.2019 - 06.2022
Quality Supervisor
Waupaca Foundry, Inc.
06.2015 - 06.2019
NDT Technician
Waupaca Foundry, Inc.
06.2011 - 06.2016
Machine Operator
Southeastern Container
09.2009 - 06.2011
Process Supervisor
Waupaca Foundry, Inc.
06.2002 - 09.2009
Sonar Technician
United States Naval Service
04.1997 - 04.2001
High School Diploma -
Mos Christian School
Activities and Honors
Acheived Six Sigma Green Belt