Phillip Jackson
San Antonio,TX
Summary
Dynamic professional with a proven track record across multiple employers, adept in customer relationship management and consultative sales. Excelled in roles requiring attention to detail and strong interpersonal communication, significantly enhancing client retention and project efficiency. Achieved notable success in event planning and team collaboration, driving business growth and operational excellence.
Overview
8
8
years of professional experience
Work History
HEB Partner
HEB Grocery Store
San Antonio, TX
08.2021 - Current
- I began my career at HEB as a bagger, and I quickly began taking on new roles within the store.
- Trained across various departments.
- Dedicated significant time working in business center, seafood department and central checkout.
- Completed HEB Partner Development Series (PDS).
- Contributed to onboarding new team members.
Client Relations Specialist
European Auto Group
San Antonio, TX
11.2019 - 06.2021
- Maintained constant communication with clients via email and phone on the status of their car conversion.
- Communicated with potential clients to address inquiries and finalize sales.
- Engaged in outreach to establish business collaborations.
- Negotiated and secured company participation in the 2020 SEMA show prior to cancellation, ensuring visibility of new products.
- Increased speed and efficiency of project completion through a complete inventory restructure and software integration.
- Oversaw inbound and outbound transportation of automobiles.
- Collaborated on writing multiple articles for automotive publications.
Pro Shop Manager
SilverHorn Golf Club
San Antonio, TX
05.2017 - 11.2019
- Managed facility opening and closing processes.
- Oversaw daily cash register counts ensuring accuracy.
- Organized tournaments and events.
- Achieved commission goals by promoting memberships.
- Managed the upkeep of golf carts, alongside maintenance tasks for outdoor facilities.
Education
BBA - Business Administration
The University of Texas At San Antonio
San Antonio, TX12-2024
Skills
- Attention to detail
- Written communication
- Customer relationship management (CRM)
- Customer acquisition
- Decision-making
- Organization and time management
- Multitasking
- Teamwork and collaboration
- Interpersonal communication
- Good Telephone Etiquette
- Consultative sales
- Relationship management
- Customer Retention Strategies
- Special events planning
Timeline
HEB Partner
HEB Grocery Store
08.2021 - Current
Client Relations Specialist
European Auto Group
11.2019 - 06.2021
Pro Shop Manager
SilverHorn Golf Club
05.2017 - 11.2019
BBA - Business Administration
The University of Texas At San Antonio
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