Phillip Jacques
Eugene,United States
Summary
Resourceful professional in technology support, known for high productivity and efficient task completion. Specialize in network troubleshooting, system configuration, and security protocols management. Excel in problem-solving, communication, and teamwork, using these soft skills to effectively resolve issues and improve network performance.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Network Technician
Century Link Communications
Eugene, OR
04.1999 - 03.2024
- Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
- Maintained records of repairs, upgrades, installations and other maintenance activities.
- Performed troubleshooting activities to identify and repair equipment failures or configuration issues.
Manager
Walt's Radiator
Silverdale, WA
02.1995 - 04.1999
- Analyzed business performance data and forecasted business results for upper management.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Reviewed completed work to verify consistency, quality, and conformance.
Telecommunications Specialist
US Army
Fort Lewis, WA
08.1987 - 10.1994
- Planned, installed and maintained systems and performed repairs on malfunctioning systems.
- Collaborated with team members in the design, installation, testing and troubleshooting of complex telecommunications systems projects.
Education
Some College (No Degree) - Computer And Information Systems Security
Portland Community College
Portland, ORSkills
- Team collaboration
- Problem solving
- Time management
- Interpersonal communication
- Relationship building
Certification
- ASE certificate in multiple specialties (expired)
Timeline
Network Technician
Century Link Communications
04.1999 - 03.2024
Manager
Walt's Radiator
02.1995 - 04.1999
Telecommunications Specialist
US Army
08.1987 - 10.1994
Some College (No Degree) - Computer And Information Systems Security
Portland Community College
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