Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Phillip Mcinnes-Diveley

Northport

Summary

Dynamic Property Manager with a proven track record at Southern Self Storage, excelling in strategic asset management and staff training. Enhanced tenant satisfaction through proactive communication and improved leasing conversion rates. Skilled in budget management and compliance, driving profitability while fostering a collaborative team environment.

Overview

6
6
years of professional experience

Work History

Property Manager

Southern Self Storage
02.2022 - Current
  • Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
  • Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
  • Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
  • Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
  • Managed budget development and expense control, ensuring optimal financial performance across all properties in the region.

General Manager

Ruler Foods
09.2019 - 02.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

Human Resources Management

The University of Texas At El Paso
El Paso, TX

Skills

  • Property oversight

  • Property management

  • Customer service-focused

  • Exceptional oral and written communication skills

  • Staff management

  • Business development

Accomplishments

    2023 Manager of the Year

Timeline

Property Manager

Southern Self Storage
02.2022 - Current

General Manager

Ruler Foods
09.2019 - 02.2022

Human Resources Management

The University of Texas At El Paso

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