PHILLIP PALMER
Davenport,FL
Summary
Caring and compassionate Behavior Technician experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Positive Behavior Supports
02.2023 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Intervened with clients' challenging behaviors by reinforcing alternatives and coping mechanisms.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff and students.
Driver
Merzil Trucking
09.2022 - 01.2023
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Coordinated efficient routes to avoid delays and optimize schedules.
Security Personnel
Securitas Security
11.2021 - 08.2022
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Inventory Associate
Fanatics INC
10.2019 - 10.2021
- Managed policies that effectively met customer demands
- Accurately prepared orders to meet the shipping deadlines
- Managed inventory and developed strategies to ensure customer satisfaction.
Inventory Specialist
Turbine Controls LLC
08.2018 - 09.2019
- Delivered and picked up parts as needed for our internal shop.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Completed daily cycle counts to maintain accuracy of records.
Inventory Associate
Best Buy
08.2017 - 02.2018
- Maintained a positive, and professional attitude towards customers at all times
- Worked in the warehouse on occasion helping with inventory control and cycle counts
- Assisted marketing groups in putting together sales floor marketing displays for holiday seasons.
Education
Master of Arts - Applied Behavior Analysis
The University of West Florida
Pensacola, FL12.2025
Bachelor of Arts - Psychology
FIU
Miami, FL08.2021
Associate of Arts - Psychology
Miami Dade College
Miami, FL08.2019
Skills
- Collaboration with Professionals
- Client Relationship Development
- Prompting and Fading Strategies
- Crisis Management
- Data Collection
- Active Listening
Certification
- RBT - Registered Behavior Technician
Timeline
Registered Behavior Technician
Positive Behavior Supports
02.2023 - Current
Driver
Merzil Trucking
09.2022 - 01.2023
Security Personnel
Securitas Security
11.2021 - 08.2022
Inventory Associate
Fanatics INC
10.2019 - 10.2021
Inventory Specialist
Turbine Controls LLC
08.2018 - 09.2019
Inventory Associate
Best Buy
08.2017 - 02.2018
Master of Arts - Applied Behavior Analysis
The University of West Florida
Bachelor of Arts - Psychology
FIU
Associate of Arts - Psychology
Miami Dade College
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