Phillip Parker
Sarasota
Summary
Dynamic and customer-focused professional with over 20 years of experience in hospitality and retail management. Recognized for consistently delivering exceptional guest experiences, leading high-performing teams, and improving operational outcomes across diverse environments. Adept at balancing daily operations with strategic planning, and committed to fostering strong team culture and customer satisfaction.
Overview
26
26
years of professional experience
Work History
Flight Attendant
Psa Airlines
Charlotte
12.2025 - 05.2026
- Provided exceptional customer service during flights to ensure passenger satisfaction.
- Demonstrated safety procedures and compliance with airline regulations consistently.
- Assisted passengers with boarding, luggage, and seating arrangements efficiently.
Bartender / Shift Lead
Legend's Pub
Sarasota
01.2016 - 01.2024
- Provided exceptional service in a fast-paced pub environment for 8 years.
- Built lasting relationships with regular guests through attentive, friendly service.
- Ensured guests were taken care of to the highest degree, resulting in strong customer loyalty.
- Maintained clean, organized bar area and trained new staff in service and safety standards.
Bar Manager
Mandeville Beer Garden
Sarasota
01.2014 - 01.2018
- Managed daily operations in a high-volume craft beer venue, focused on guest experience.
- Supervised bartenders and service staff, creating a team culture centered on hospitality.
- Developed customer service protocols that consistently led to positive reviews and repeat business.
- Maintained accurate inventory and vendor relationships to ensure smooth service.
District Manager / Store Manager
Ritz Camera
Sarasota
01.2000 - 01.2010
- Led multiple retail locations, increasing revenue through targeted training and operational improvements.
- Consistently exceeded sales goals and service metrics.
- Directed hiring, training, and development of store teams.
- Oversaw inventory control, loss prevention, and vendor coordination.
Education
Booker High School -
Booker High School
Sarasota, FLState College of Florida - Film
State College of Florida
Manatee-SarasotaSkills
- Hospitality & Guest Service Excellence
- Team Leadership & Staff Development
- Retail & Food Service Operations
- Customer Retention & Conflict Resolution
- POS Systems & Inventory Control
- Microsoft Office & Google Workspace
References
Available upon request.
Timeline
Flight Attendant
Psa Airlines
12.2025 - 05.2026
Bartender / Shift Lead
Legend's Pub
01.2016 - 01.2024
Bar Manager
Mandeville Beer Garden
01.2014 - 01.2018
District Manager / Store Manager
Ritz Camera
01.2000 - 01.2010
Booker High School -
Booker High School
State College of Florida - Film
State College of Florida