Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Phillip Pham

Houston,TX

Summary

I am a motivated and driven 2nd-year college student at the University of Houston, where I'm looking to pursue a degree in Business Administration. I also manage a family-owned business Ben Thanh Food Market, overseeing day-to-day operations to achieve business objectives. I have excellent communication, and a hands-on approach to managing customer relations, inventory, and staff development. I'm passionate about being an active person, with interests in weight lifting, pickleball, and bowling. I am eager to apply academic knowledge and real-world business experience to further my personal and professional growth in the business field.

Overview

6
6
years of professional experience

Work History

Manager

Ben Thanh Food Market
Houston, TX
09.2022 - Current
  • Managed store operations, including scheduling staff, managing budgets, and resolving customer complaints.
  • Monitored inventory levels and identified areas of overstock and understock, resulting in better inventory management.
  • Managed payroll to ensure accurate and timely payment of salaries and benefits.
  • Performed regular audits of store shelves to ensure items were in the correct locations, and pricing was accurate.

Cashier

Clear Creek Independent School District
Houston, TX
08.2021 - 05.2023
  • Executed transactions using POS system for payments, successful refund handling, and managing product exchanges.
  • Stocked shelves, and ensured product displays were organized and attractive.
  • Contributed to the preparation of promotional displays.
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.

Server

Fuqua Crawfish
Houston, TX
06.2019 - 08.2019
  • Consistently maintained a high level of customer satisfaction by providing friendly, efficient service.
  • Worked with the kitchen staff to ensure timely preparation and delivery of orders.
  • Maintained a clean and organized work area, including washing dishes, and resetting tables.
  • Collaborated with colleagues to resolve customer complaints in a professional and timely manner.

Education

BBA - Management Information Systems

University of Houston
Houston, TX
01-2026

High School Diploma -

Clear Brook High School
Houston
05-2023

Skills

  • Accountable
  • Adaptable
  • Detail-oriented
  • Critical thinking
  • Interpersonal skills
  • Bilingual (Vietnamese)
  • Adobe Photoshop
  • Computer literate
  • Marketing

Affiliations

  • Fitness
  • Pickleball
  • Bowling
  • Photo & Video editing
  • Music Mixing
  • Cooking

Languages

Vietnamese
Professional

Timeline

Manager

Ben Thanh Food Market
09.2022 - Current

Cashier

Clear Creek Independent School District
08.2021 - 05.2023

Server

Fuqua Crawfish
06.2019 - 08.2019

BBA - Management Information Systems

University of Houston

High School Diploma -

Clear Brook High School

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Phillip Pham