Phillip Ronk

• Directed fire safety service operations, coordinating inspections, installations, and preventive maintenance schedules.
• Managed customer accounts, delivered service estimates, and resolved client requests with clear follow-through.
• Oversaw compliance-driven documentation for fire extinguishers, alarm systems, and safety equipment servicing.
• Trained technicians on jobsite procedures, equipment handling, and quality standards for consistent service delivery.
• Scheduled field work, prioritized urgent service calls, and maintained efficient workflow across multiple projects.
• Inspected safety equipment for code compliance, identified deficiencies, and recommended corrective actions.
• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Consulted with customers to assess needs and propose optimal solutions.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Negotiated contracts with vendors to secure favorable terms for the business.
• Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
• Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.

• Inspected, serviced, and recharged fire extinguishers to maintain code compliance and readiness.
• Diagnosed pressure, valve, and hose issues, completing accurate repairs on fire suppression equipment.
• Performed hydrostatic testing on cylinders and components following safety and regulatory requirements.
• Documented maintenance records, inspection results, and service tags with detailed accuracy.
• Verified NFPA compliance during routine inspections and corrective maintenance tasks.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Tested systems, noting issues and completing preventive maintenance.
• Worked with diverse types of weather and ground conditions.

supported safety compliance needs and application-specific product categories ranging from general safety through gas detection respirators and gas masks, fire safety, fall protection, and personal protective equipment.

• Followed up on leads, quotes, and renewals to support a consistent sales pipeline activity.
• Mentored new sales staff on product knowledge, sales process, and client service standards.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

• Suppressed wildland fires using hand tools, engines, and hose lays to protect lives, property, and natural resources.
• Conducted fuel reduction work, including brush clearing, line construction, and controlled burn support.
• Operated fire apparatus, pumps, and emergency equipment in high-risk wildfire conditions.
• Patrolled firelines and monitored hotspots to prevent rekindle and ensure containment integrity.