Phillip Snider
Bristol,VA
Summary
Results-driven Auto Damage Appraiser bringing 25+ years of experience in Auto Body Estimating operations. Focused on productivity and increasing profits by proactively managing claims/assignments and improving operations. I truly care about this line of work and it is reflected in how thorough each estimate, assignment, or claim is handled.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Franchise Owner/Appraiser
(PDA) Property Damage Appraisers
Bristol, VA
07.2013 - 10.2021
- Handled 21 total counties throughout Southwest VA and Eastern Kentucky, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
- Collaborated with repair workers to determine feasibility of repairs under constraints of coverage limits, time frame and customer finances.
- Documented damage with photographs and detailed written descriptions.
- Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
Auto Damage Appraiser
Aces Appraisal Service
Christiansburg, VA
01.2008 - 09.2013
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Documented damage with photographs and detailed written descriptions.
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
Auto Body Shop Manager
Bostic Ford
Lebanon, VA
05.2006 - 11.2007
- Checked quality of all work to maintain customer satisfaction.
- Worked with customers and insurance companies to obtain payments.
- Inspected auto body damage and wrote up repair orders.
- Increased profits by establishing goals, overseeing performance and mentoring staff.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Auto Body Shop Manager/Estimator
Pioneer Chevrolet
Abingdon, VA
05.1999 - 07.2005
- Checked quality of all work to maintain customer satisfaction.
- Managed team of personnel focused on repairs and refinishing work.
- Inspected auto body damage and wrote up repair orders.
- Maintained safety of all personnel through hands-on management.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Auto Body Shop Manager/Estimator
Wallace Automotive Group
Bristol, TN
06.1996 - 05.1999
- Inspected auto body damage and wrote up repair orders.
- Worked with customers and insurance companies to obtain payments.
- Maintained safety of all personnel through hands-on management.
- Checked quality of all work to maintain customer satisfaction.
Auto Body Repair Technician/Painter
Marion Automotive Group
Marion, VA
06.1992 - 06.1996
- Replaced and repaired vehicle parts according to work order instructions.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Assisted with painting and finishing work to return cars to showroom-ready status.
- Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
- Coordinated new paint coats with either original manufacturer color specifications or current conditions.
Education
High School Diploma -
Marion Senior High School
Marion, VA06.1988
Skills
- Self-Motivated
- Excellent Communication
- Customer service expertise
- Repair process understanding
- Knows and Understands all aspects of the Auto Body repair industry
Certification
- Xactimate Training - November 2019
- Recreational Vehicle, and Camper Training - July, 2016
- Heavy Equipment Estimating Training - June, 2013
- I-CAR Certification - Feb. 2005
- PPG Body Shop Management Series - Feb. and July, 2002
- Authorized Spies Hecker Technician - April, 2000
- GM Multi-Coat Paint Certification - January, 1999
- Nashville Business Development Clinic - September, 1998
- GM Underbody Alignment Certification - May, 1996
- GM MIG/GMAW Welding - April, 1995
- GM Color Adjustment - April, 1995
- GM HVLP Paint Application - April, 1995
- GM Basecoat/Clearcoat - April, 1995
- GM Composite Repair - May, 1994
- ASE Certified - Dec, 1994
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Franchise Owner/Appraiser
(PDA) Property Damage Appraisers
07.2013 - 10.2021
Auto Damage Appraiser
Aces Appraisal Service
01.2008 - 09.2013
Auto Body Shop Manager
Bostic Ford
05.2006 - 11.2007
Auto Body Shop Manager/Estimator
Pioneer Chevrolet
05.1999 - 07.2005
Auto Body Shop Manager/Estimator
Wallace Automotive Group
06.1996 - 05.1999
Auto Body Repair Technician/Painter
Marion Automotive Group
06.1992 - 06.1996
High School Diploma -
Marion Senior High School
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