Phillip Stein
Computer Technology
Burbank,CA
Summary
Dynamic and results-driven professional with a diverse background including a pivotal role as a Help Desk Intern at California State University Dominguez Hills. Excelled in problem-solving and effective communication, significantly enhancing IT support and customer satisfaction. Skilled in inventory management and interpersonal interactions, demonstrating a proven track record of multitasking and detailed-oriented achievements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Help Desk Intern
California State University - Dominguez Hills
01.2024 - 05.2024
An internship program to help students familiarize working under the help desk environment as well as collaborating with IT team members to address complex technical issues, resulting in effective problem solving.
Store Associate
In-N-Out Burger
08.2021 - 07.2022
An associate under a privatized fast food chain where they increase customer satisfaction by providing efficient and friendly service while handling transactions.
Food Delivery Driver
DoorDash
10.2020 - 07.2021
A Doordash deliver driver’s main responsibility is to pick up food from different restaurants and deliver them to customers. As a company that is famous for its excellent food delivery services, it hires the best delivery drivers to ensure that the work is done on time.
Supplemental Instruction (SI) Leader
Glendale Community College
08.2020 - 06.2021
A program that offers collaborative learning workshops for participating classes led by trained student leaders. The workshops focus on critical thinking and problem solving exercises.
Education
Bachelor of Applied Arts And Science - Computer Technology (General Track)
California State University - Dominguez Hills
Carson, CA06.2024
High School Diploma -
Burbank High School
Burbank, CA06.2017
Skills
- Hardware Knowledge
- Hardware Configuration
- Device Installation
- Hardware Evaluations
- Hardware and Software Repair
- Inventory Management
- Attention to Detail
- Problem Solving
- Multitasking
- Adaptability
Certification
Google IT Support Certificate, Google by Coursera - 01/2021 to 04/2021
Accomplishments
Won second place on the 12th Annual City of Burbank Contest by constructing a blueprint, CAD drawing, and 3D modeling of a house built with recyclable wastes.
Achieved more than one-hundred hours of service work throughout high school, working under associations such as the Burbank Tournament of Roses.
Hobbies
- Computer Building
- Entrepreneurship
- Thrifting
Languages
English
Native or Bilingual
Tagalog
Full Professional
American Sign Language (ASL)
Professional Working
Japanese
Elementary
Timeline
Help Desk Intern
California State University - Dominguez Hills
01.2024 - 05.2024
Store Associate
In-N-Out Burger
08.2021 - 07.2022
Food Delivery Driver
DoorDash
10.2020 - 07.2021
Supplemental Instruction (SI) Leader
Glendale Community College
08.2020 - 06.2021
Bachelor of Applied Arts And Science - Computer Technology (General Track)
California State University - Dominguez Hills
High School Diploma -
Burbank High School
Google IT Support Certificate, Google by Coursera - 01/2021 to 04/2021
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