Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phillip Sulaica III

Mesquite,TX

Summary

Driven Retail Manager with more than 12 years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty. Enterprising Store Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Overview

24
24
years of professional experience

Work History

Retail Manager

Tuesday Morning
04.2011 - 06.2023
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Trained and developed new employees for ease of transition into team.
  • Completed daily paperwork and computer entry of sales data as established by management.

Film Lab Manager

Pounds Labs
Dallas, TX, Texas
04.1999 - 05.2008
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Education

GED -

Richland College
Dallas, TX

Skills

  • Google Docs
  • Microsoft Outlook
  • Building Brand Awareness
  • Creating Store Processes
  • Customer Service

Timeline

Retail Manager

Tuesday Morning
04.2011 - 06.2023

Film Lab Manager

Pounds Labs
04.1999 - 05.2008

GED -

Richland College

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Phillip Sulaica III