Phillip Tobin

Supervises and manages 11 facility technicians and 4 outside plant technicians responsible for the fiber installation for the entire Charleston footprint

Conducts quality and safety inspections to ensure compliance with company, state and OSHA requirements

Performs monthly and yearly reviews to ensure corporate and local goals are achieved to include strict adherence to budgetary goals

Leads operations, training and maintenance management of 400+ military, reserve and civilian personnel supporting the flying mission

Ensures compliance with technical, safety, security and environmental regulations

Coordinates with supporting agencies to resolve management, training and production issues

Forecasts requirements and executes $27 million dollar operating budget

Fully responsible for 52 C-17 aircraft, support equipment and aircraft maintenance facilities values over $10.5 billion

Resolved customer complaints in professional and timely manner.

Met with customers to discuss service needs and offer available solutions.

Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.

Hired, trained and supervised team of service staff members to meet business goals.

Annually supervised 75-78 United States Air Force officers, international officers and DoD civilians at the USAF premiere leadership school

Prepared, taught, evaluated and provided critical feedback for over 200 hours of curriculum including core values, leadership tools, team building/group dynamics and air and space force employment concepts

Provided effective feedback to enhance student's ability to demonstrate leadership concepts in mentally and physically challenging situations

Developed and maintained air and space power curriculum through lesson plans, research materials and guest lectures

Led, certified and trained 18 assigned evaluators who assess the war-fighting capabilities of 200+ Air Force officers

Evaluated officers on system operations and launch procedures for the Minuteman III missile system

Developed, reviewed and coordinated over 300+ training products annually

Presented simulator and classroom instruction to 200+ missile certified Air Force officers