Phillip Tran

My Floater Retail Pharmacist position has taught me skills in communicating to patients. No patient comes into the pharmacy wanting to wait hours for their prescription to be filled. I make it my goal to process, dispense, and verify medications in a timely manner and try to leave the patient happy. I make sure that patients leave with proper consultation because I try to think of it as if it was my family member, I would want my patients to know what to expect, side effects wise and know how and when to take the medication.
As a Pharmacist I want my coworkers to feel as though I work alongside them, I make it a goal to try to do jobs that anyone can do. Just because I have a license doesn’t mean I don’t have to take out the trash. Pharmacy is a team effort and if I am capable of doing tasks that make our job easier, I will not hesitate.
Managed and supported a pharmacy team that fills over 600 prescriptions a day within the timed metric.
Moved to a longer term position in the Kingsburg CVS Pharmacy where we now have a top 3 store in the district. Our revenue for this performance review was a 13.6% increase.
Collaboration with other healthcare providers for patient satisfaction. Patients often have issues with Doctors sending in their prescriptions or putting in additional refills. I try my best to get connected with the Doctors’ office each time and am willing to wait on hold if needed for patients’ care.
Provided patients with a variety of immunizations along with education of each particular injection. Often patients come in as walk-in patients for immunizations and I want them to feel welcomed. I will always try to find a way to get the patient their immunizations, I rarely reschedule unless they are happy to move the dates, but even then I try to push to let them let me give them their shots, because you never know, they say they will come back tomorrow or a later date, but life gets in the way and if they are already in the pharmacy, I will give them the shots.
Currently moved by management to CVS Fresno’s 2nd highest volume store, CVS #9846 I have received much praise when working here. We do about 1000+ prescriptions a day and my goal is to always finish, even if that means staying over when the pharmacy is closed.

At my last rotation, I began shadowing the pharmacy technicians to familiarize myself again with the operations with Adventist Health. Being a bigger hospital there were several codes to respond to such as hospital-rapid response, code blues, and code strokes. Solidified my knowledge with Cerner by hands on training and shadowing with a clinical pharmacist. Checked and prepared TPN orders as well as other IV medication orders. Medication reconciliation for admitted patients, this consisted of going through home medications, discussing them with the patient, and alerting physicians of any medications that needed to be stopped, adjusted, or started. ICU Pharmacist shift, began the morning reviewing patients admitted to ICU. Cases varied from DKA, ACS, infections, and overdose patients. Made recommendations on what to start, adjust, and stop. Helped analyze cultures sent and de-escalate antibiotic therapy.

This independently owned pharmacy gave me insight on both how a nuclear pharmacy operates as well as the skills possessed by an experienced, independent nuclear pharmacy owner. During the beginning of this rotation I started with going runs with the pharmacy technician to a variety of cardiologists and clients to get familiar with what exactly the providers used the medications for. After runs with the technicians I went into the lab after reviewing the gowning process to fill new prescriptions for our afternoon run. With nuclear medication there is a different aspect than what you would see with retail pharmacy. I learned about decay rate and how to apply it to the work situation.

Having experience in retail pharmacy of almost up to 4 years, there was a familiar feeling while at these two pharmacies. My job consisted of verifying prescriptions under supervision of a pharmacist, dispensing medications, consulting patients on medications, giving patients information of their specific insurance situation, providing patients with immunizations, and taking part in calling patients to verify information based on their profile filed at CVS.

Reviewed knowledge on topics such as Diabetes, Chemotherapy, Hypertension, Anti-arrhythmics, and Acute Coronary Syndrome. Prepared and presented a powerpoint on the use of a new regimen used in Triple-Negative Breast Cancer and analyzed its efficacy versus the existing regimen.

During my time with the Community Cancer Institute, I developed skills navigating Epic, CMC’s preferred software. This rotation developed confidence to speak to patients even when delivering information that is not in favor of the patient. As I went through this rotation I learned quickly how to navigate Epic to familiarize myself with the patients’ regimens of chemotherapy, educate patients on what to expect from upcoming chemotherapy regimen, and apply what I learned in school to real life clinical situations. Topic discussions daily regarding chemotherapy-induced nausea & vomiting, neutropenia, and anemia, different types of cancers such as breast cancer, prostate cancer, and lung cancer. To prepare for these types of cancer I made templates based on the NCCN guidelines to better help the patient understand the regimen and help me deliver information in a concise way. Completed a drug journal club based on new studies. Attended meetings with drug representatives.

My time with Adventist Health Tulare Acute care, I began the rotation monitoring Omnicell, I would make sure to report any incident that was normal. As the rotation progressed, I started my day assessing patients' reports and charts before I would report to rounds and gain or give information. Usually information would consist of any renal adjustment doses, discontinuations, and/or clarifications on the verifications of medications.