Phillip Vargas
Slidell,LA
Summary
Talented business and customer relations professional with self-directed nature and analytical problem-solving abilities. Excellent project management, communication and planning abilities.
Overview
1
1
year of professional experience
Work History
To-Go Specialist
BJ's Brewhouse Restaurant
Slidell, LA
01.2022 - 07.2022
- Followed all company policies and procedures to deliver quality work.
- Maintained area by performing light repair work as well as cleaning counters, equipment and floors.
- Handled proper storage and rotation of all to-go products and supplies.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Monitored customer lines at POS and opened additional registers to expedite sale process.
- Listened and responded to customer requests and forwarded necessary information to superiors.
Shift Supervisor
Starbucks
Slidell, LA
01.2021 - 12.2021
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Completed store opening and closing procedures and balanced tills.
- Delivered successful training to more than 20 employees during tenure, educating on successful work processes and productivity strategies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responded to and resolved customer questions and concerns.
- Regulated pricing, inventory count and supply during shift hours.
Education
GED -
Northshore High School
Slidell, LA04.2022
Skills
- Maintaining Clean Work Areas
- Visual Merchandising
- Selling Skills
- Cash Control
Timeline
To-Go Specialist
BJ's Brewhouse Restaurant
01.2022 - 07.2022
Shift Supervisor
Starbucks
01.2021 - 12.2021
GED -
Northshore High School
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