Summary
Overview
Work History
Education
Skills
Quote
Timeline
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MISTY AMBELANG

Garland,TX

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

To-Go Specialist

Chilis's Bar And Grill
09.2021 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Assisted with staff training to enforce quality, safety and sanitation guidelines.

Manager

SUBWAY®Restaurants
08.2019 - 09.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Manager of School Cafeteria

Rockwall ISD
03.2015 - 02.2018
  • Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
  • Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
  • Used [Software] to analyze daily financial statements, balance statements and reimbursable meals.
  • Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
  • Planned nutritionally-balanced menus for students by studying current dining trends.

Education

BALCH SPRINGS CHRISTIAN ACADEMY
Balch Springs, TX
05.2001

Skills

  • Memo Preparation
  • SIP Trunking
  • Brand Awareness
  • Balance Accounts
  • Basic Accounting Principles
  • Interactive Activities
  • Personalized Customer Service
  • Food Quality Standards
  • Education Administration
  • Customer Buying Habits
  • Technical Communication
  • Financial Transactions
  • Team Goals
  • Store Layouts
  • Business Process
  • Inbound Phone Calls
  • Service Call Management
  • Order Supplies
  • Special Promotions
  • Hand Trucks
  • Maintaining Clean Work Areas
  • Leadership
  • Manage Budgets
  • Project Records
  • Income Statements
  • Microsoft Access
  • Maintenance and Repair
  • Loyalty Building
  • Advanced Excel Spreadsheet Functions
  • Visual Merchandising
  • Strategic Planning
  • Set Organizational Policies
  • Hardware and Software Monitoring
  • Troubleshoot Service Issues
  • Client Rapport-Building
  • Overseeing Security Details
  • Management Collaboration
  • Communication
  • Report Exceptions
  • Team Performance Improvement
  • Records Transfers
  • Posting Charges

Quote

It’s easier to ask forgiveness than it is to get permission.
Grace Hopper

Timeline

To-Go Specialist

Chilis's Bar And Grill
09.2021 - Current

Manager

SUBWAY®Restaurants
08.2019 - 09.2021

Manager of School Cafeteria

Rockwall ISD
03.2015 - 02.2018

BALCH SPRINGS CHRISTIAN ACADEMY
MISTY AMBELANG