Phillip West
Pfafftown,North Carolina
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Delivery On Time
Winston-Salem, NC
08.2024 - 02.2025
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Collected and processed biological specimens following strict safety protocols.
- Ensured accurate labeling and documentation of samples to maintain integrity.
Process Assistant
Amazon
Colfax, NC
11.2020 - 01.2023
- Provided constructive feedback to associates on their time, work progression in improving production goals
- Assisted associates with time, health and personal issues before discussing with a manager following the chain of command policy
- Specific duties include: making sure all associates obtain their Personal Protective Equipment in following safety guidelines, and managed “First in First out” orders in a timely manner meeting production standards
- Processed end of day summary report of production pack rates, production issues, and number of packages processed on an Excel spreadsheet.
- Assigned associates work stations on a daily basis.
- Owner of safety for pack area consisting of 80 pack stations and corrugate staging. Responsible for overall cleanliness and 5S adherence
- Trained and supervised associates using standard pack equipment. Ensured PPE usage in accordance with safety policy. Monitored lifting mechanics of associates to include correcting improper ergonomic movements.
- Provides continuous coaching on the safe staging and stacking of product within cages and pallets. To include the wrapping of pallets and transport to dock doors.
Senior Wireless Specialist
T-ROC
Winston-Salem, NC
02.2019 - 09.2020
- Assisted Walmart in selling cellular phones and equipment.
- Provided technical support in cellular service plans and making top goals in sales
- Provided training and mentorship to new team members on wireless technology and sales strategies.
Operating Room Assistant / Surgical Partner
Novant Health, Forsyth Medical Center
Winston-Salem, NC
04.2015 - 08.2016
- Transported bloodwork, specimen and medicines to and from the operating room to labs
- Prepared operating rooms for surgery by ensuring its cleanliness
- Engaged patients in dialogue to put ease their fears and educate them about pre/post-surgical expectations
- Prepped patients by cleaning, shaving and disinfecting body areas for surgery
- Shifted patients from stretchers onto operation tables and covering them with sterile cloth
- Physically place patients on movable beds to transport to designated post-operative rooms
- Provided assistance to surgeons and surgical nurses during surgery
Education
Bachelor of Science - Birth Through Kindergarten
Winston Salem State University
Winston Salem, NC01.2005
High School Degree - undefined
Mount Tabor High School
Winston Salem, NC01.2004
Skills
- Proficient in Microsoft Windows and Microsoft Office
- Company policies
- Customer service
- Attention to detail
- Dependable and reliable
- Positive attitude
Timeline
Delivery Driver
Delivery On Time
08.2024 - 02.2025
Process Assistant
Amazon
11.2020 - 01.2023
Senior Wireless Specialist
T-ROC
02.2019 - 09.2020
Operating Room Assistant / Surgical Partner
Novant Health, Forsyth Medical Center
04.2015 - 08.2016
High School Degree - undefined
Mount Tabor High School
Bachelor of Science - Birth Through Kindergarten
Winston Salem State University