PHILLIP ANGELE
New York
Summary
Professional with background in team management looking to bring high level of organization and strategic thinking to new role. Known for fostering team collaboration and consistently achieving project goals. Flexible and dependable, able to adapt to changing needs and deliver results. Skills include leadership, conflict resolution, and time management.
Overview
7
7
years of professional experience
Work History
Assistant Team Lead
Arte Museum New York
New York, NY
08.2025 - Current
- Facilitated team meetings to enhance communication and collaboration among museum staff.
- Developed training materials to support onboarding of new team members effectively.
- Implemented process improvements that increased efficiency in Monthly Inventory Audits.
- Assisted in managing project timelines, ensuring all tasks were completed on schedule.
- Coordinated scheduling for staff members, optimizing for busy days and adhering to staffing needs.
Guest Specialist
Museum of Modern Art
New York, NY
11.2024 - 05.2025
- Connected with up to 19,000 guests a day, ensuring one hundred percent satisfaction
- Handled box office and ticket scanning.
- Assisted guests with knowledge of art and trends in order to perfectly cultivate the best experience for them.
- Contracted
Assistant Retail Supervisor
City College of New York
New York, NY
08.2022 - 11.2024
- Processed cash and credit transactions using POS system.
- Located store merchandise and walked customers to items.
- Organized, stocked and maintained inventory room.
- Built positive relationships with customers, answering questions about products and services. Maintained stock inventory database and managed purchase orders based on knowledge gained from sales reports.
- Developed alternative procedures to reduce overhead and project costs.
Docent Supervisor
Harry Potter the Exhibition
New York, NY
12.2023 - 08.2024
- Led a team of up to 20 employees with the day to day operations of the exhibit
- Ensured one hundred percent customer satisfaction with extensive knowledge of the exhibit.
- Assisted management with enforcing rules and standards and maintained a high level of communication between the entire employment team.
- Contracted
Retail Supervisor
Wonderland Dreams by Alexa Meade
New York, NY
01.2023 - 09.2023
- Coordinated merchandising displays, signage and sales enablement.
- Efficiently updated and priced inventory into a new system.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Contracted
Exhibit Guide
Jean Michel Basquiat King Pleasure Exhibition
New York, NY
04.2022 - 01.2023
- Ensured one hundred percent customer satisfaction with extensive knowledge of the exhibit. Drove meaningful improvements to customer experiences by contributing expertise and insights.
- Maintained a safe work environment and looked after expensive artwork.
- Contracted
Field Canvasser
New Canvassing Experience
New York, NY
02.2022 - 04.2022
- Reached out to individuals at public locations to acquire donations for charity purposes.
- Minimized errors by verifying accuracy and completeness of data.
- Memorized company-provided sales scripts and promotional statements.
Exhibit Associate
The Immersive Van Gogh Exhibit
New York, NY
07.2021 - 01.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Contracted
Shop Foreman & Team Specialist
The Cover Shop
Meridian, ID
06.2019 - 04.2021
- Responsible for obtaining, measuring, cutting, sewing, and welding pieces of special material per client request.
- Timed and last minute delivery service with 100% satisfaction guarantee.
- Dealt in national trade agreements with clientele.
- Oversaw maintenance and repair of shop equipment.
- Used hand and power tools, equipment, and instruments accurately.
Education
Bachelor of Arts - Creative Writing
Boise State University
Boise, ID05-2018
High School Diploma - undefined
Immaculate Conception Academy - Private Catholic School
Post Falls, ID06-2015
Skills
- Inventory control
- Cash Handling
- Customer focused
- Google Suite
- Editing
- Team leadership
- Adaptable to Changing Demands
- Microsoft Office Suite
Timeline
Assistant Team Lead
Arte Museum New York
08.2025 - Current
Guest Specialist
Museum of Modern Art
11.2024 - 05.2025
Docent Supervisor
Harry Potter the Exhibition
12.2023 - 08.2024
Retail Supervisor
Wonderland Dreams by Alexa Meade
01.2023 - 09.2023
Assistant Retail Supervisor
City College of New York
08.2022 - 11.2024
Exhibit Guide
Jean Michel Basquiat King Pleasure Exhibition
04.2022 - 01.2023
Field Canvasser
New Canvassing Experience
02.2022 - 04.2022
Exhibit Associate
The Immersive Van Gogh Exhibit
07.2021 - 01.2022
Shop Foreman & Team Specialist
The Cover Shop
06.2019 - 04.2021
High School Diploma - undefined
Immaculate Conception Academy - Private Catholic School
Bachelor of Arts - Creative Writing
Boise State University