Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phillippa Truesdell

Aiken,SC

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Alorica
North Charleston, SC
07.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Participated in training programs to enhance product knowledge and customer service skills.

Community Health Intern

ReGenesis Health Care
Spartanburg, SC
05.2023 - 07.2023
  • Collaborated with a multidisciplinary team to address complex community health challenges effectively.
  • Organized community events that brought attention to crucial public health issues, increasing overall engagement in preventative measures.
  • Provided administrative support during project planning phases, contributing to efficient execution of key deliverables throughout internship tenure.

Security Officer

DSI Services
Greer, SC
04.2022 - 06.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Cashier

Walmart
Edgefield, SC
04.2019 - 06.2021
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor Of Arts - Community Organization And Advocacy

University of South Carolina Upstate
Spartanburg, SC

Master Of Applied Science - Public Health

Augusta University
Augusta, GA

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Customer Relations
  • Appointment Scheduling
  • Paperwork Processing

Timeline

Customer Service Representative

Alorica
07.2024 - Current

Community Health Intern

ReGenesis Health Care
05.2023 - 07.2023

Security Officer

DSI Services
04.2022 - 06.2022

Cashier

Walmart
04.2019 - 06.2021

Bachelor Of Arts - Community Organization And Advocacy

University of South Carolina Upstate

Master Of Applied Science - Public Health

Augusta University
Phillippa Truesdell