Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Alorica
North Charleston, SC
07.2024 - Current
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Contributed to sales growth by upselling products and services based on individual customer requirements.
Participated in training programs to enhance product knowledge and customer service skills.
Community Health Intern
ReGenesis Health Care
Spartanburg, SC
05.2023 - 07.2023
Collaborated with a multidisciplinary team to address complex community health challenges effectively.
Organized community events that brought attention to crucial public health issues, increasing overall engagement in preventative measures.
Provided administrative support during project planning phases, contributing to efficient execution of key deliverables throughout internship tenure.
Security Officer
DSI Services
Greer, SC
04.2022 - 06.2022
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Cashier
Walmart
Edgefield, SC
04.2019 - 06.2021
Restocked and organized merchandise in front lanes.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor Of Arts - Community Organization And Advocacy
University of South Carolina Upstate
Spartanburg, SC
Master Of Applied Science - Public Health
Augusta University
Augusta, GA
Skills
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Data Entry
Customer Relations
Appointment Scheduling
Paperwork Processing
Timeline
Customer Service Representative
Alorica
07.2024 - Current
Community Health Intern
ReGenesis Health Care
05.2023 - 07.2023
Security Officer
DSI Services
04.2022 - 06.2022
Cashier
Walmart
04.2019 - 06.2021
Bachelor Of Arts - Community Organization And Advocacy