Summary
Overview
Work History
Education
Skills
References
Timeline
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Phillip Ryan Stafford

Smyrna,TN

Summary

Inbound Operations Manager with proven track record in warehousing and supply chain management. Expertise in Lean methodology to enhance operational efficiency and reduce costs. Strong leadership skills demonstrated through consistent achievement of performance metrics and fostering a safe, collaborative workplace.

Overview

26
26
years of professional experience

Work History

Inbound Operations Manager

United Stationers/ Lagasse/ Essendant
Lavergne, USA
07.2023 - Current
  • Directed Essendant Nashville inbound team to secure top position among facilities during tenure as inbound manager.
  • Implemented lean strategies, reducing cost per touch and enhancing production efficiency.
  • Analyzed KPI data to deliver actionable feedback on employee performance and development.
  • Established goals and planned projects to align operational strategies with business objectives.
  • Captured and analyzed data on current processes to identify improvements for future needs.

Team Lead

United Stationers/ Lagasse/ Essendant
La Vergne, Tennessee
08.2021 - 07.2023
  • Oversaw inbound processes to enhance operational efficiency and meet organizational goals.
  • Executed cross-training initiatives to improve employee knowledge across functions.
  • Conducted safety training for unloaders, ensuring strict adherence to unloading procedures.
  • Facilitated understanding of job responsibilities among team members, promoting optimal production flow.

Outbound Order filler/ Inbound Stocker

United Stationers/ Lagasse/ Essendant
Lavergne, USA
01.2000 - 08.2021
  • Gained expertise in Lean Six Sigma and War on Waste practices to improve efficiency in outbound and inbound operations.
  • Utilized WEST and DCS mainframe systems for effective UPS processing.
  • Collaborated with team members to optimize order fulfillment processes.

Education

High School Diploma -

Smyrna High School
Smyrna
05-1998

Some College (No Degree) - Supply Chain And Logistics Management

Volunteer State Community College
Gallatin, Tn

Skills

  • Interpersonal and leadership skills
  • Cost control
  • KPI analysis
  • Change management
  • Initiative and team building
  • Operational strategy
  • Process improvement strategies

References

References available upon request.

Timeline

Inbound Operations Manager

United Stationers/ Lagasse/ Essendant
07.2023 - Current

Team Lead

United Stationers/ Lagasse/ Essendant
08.2021 - 07.2023

Outbound Order filler/ Inbound Stocker

United Stationers/ Lagasse/ Essendant
01.2000 - 08.2021

High School Diploma -

Smyrna High School

Some College (No Degree) - Supply Chain And Logistics Management

Volunteer State Community College