Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Philomena Kaldawi

Robertsdale

Summary

Dynamic customer service representative with a proven track record at Southern Landscape, excelling in problem-solving and active listening. Skilled in data entry and managing customer accounts, I enhanced team training efficiency and ensured high customer satisfaction through effective communication and critical thinking.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Southern Landscape
1 Parkwood Drive Foley Alabama
02.2023 - 11.2023
  • Resolved customer inquiries through effective communication and problem-solving skills.
  • Assisted in maintaining accurate records of customer interactions and transactions.
  • Provided support in onboarding new team members, enhancing training efficiency.
  • Managed multiple customer accounts, ensuring timely responses to requests and updates.

House Cleaning

Hope Cleaning
Daphne, AL
06.2021 - 03.2022

Team lead, I was over a group of people as we all cleaned and my job was to teach as need and check everything over before leaving to make sure everything was done properly and to the custumer satisfaction.

Landscaper

Landscape Workshop
Foley, AL
01.2021 - 05.2021

I was on a team as we landscaped, planted flowers laid down sod and maintained commercial properties.

Feed Store

Elsanor Feed
Robertsdale, AL
01.2020 - 12.2020

I cleaned and help keep store looking put together

Education

High School Diploma -

Homeschooled
Robertsdale, AL
05-2019

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Southern Landscape
02.2023 - 11.2023

House Cleaning

Hope Cleaning
06.2021 - 03.2022

Landscaper

Landscape Workshop
01.2021 - 05.2021

Feed Store

Elsanor Feed
01.2020 - 12.2020

High School Diploma -

Homeschooled
Philomena Kaldawi