Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Phoebe Gleason

Oxford,MI

Summary

Motivated HR professional with strong organizational and communication skills. Experienced in payroll processing, onboarding/training, and administrative support. Always striving to provide a stellar customer service experience for both internal and external partners, while also managing multiple tasks in a fast-paced working environment.

Overview

7
7
years of professional experience

Work History

HR Payroll Specialist & Receptionist/Assistant

Gonzalez
Pontiac, MI
11.2023 - Current
  • Onboard new employees and manage the process from start to finish, ensuring a smooth integration into the company
  • Perform background checks and schedule drug screens for new hires
  • Administer payroll for 250+ employees using ADP, ensuring accurate and timely payments
  • Manage employee sick/vacation time, keeping track of balances and making adjustments as necessary
  • Run weekly HR reports to ensure data accuracy
  • Answer all incoming calls, greet and assist visitors, and manage office mail sorting
  • Implemented a new safety training program company-wide through HSI, ensuring compliance with safety regulations and improving overall workplace safety awareness

Part-Time Server

Homegrown Brewing Company
Oxford, MI
08.2023 - Current
  • Provide excellent customer service in a fast-paced brewery environment
  • Manage customer orders, serve food and beverages, and ensure a positive dining experience
  • Collaborate with kitchen and bar staff to deliver timely and accurate orders
  • Part-time

Server & Hostess

Buffalo Wild Wings
Lake Orion, MI
02.2021 - 11.2023
  • Greeted and seated guests, managed seating arrangements, and ensured smooth operations during peak hours
  • Took customer orders, served food and beverages, and maintained high levels of customer satisfaction
  • Assisted with opening and closing procedures, including managing payments and handling customer inquiries
  • ServSafe certified

Crew Member

Jet’s Pizza
Lake Orion, MI
08.2018 - 02.2022
  • Handled customer orders, both in person and over the phone, and ensured accurate order preparation
  • Assisted with food preparation, store cleanliness, and customer service during peak times
  • Maintained strong attention to detail, ensuring all orders met customer expectations

Education

High School Diploma -

Lake Orion High School
Lake Orion

Skills

  • Human Resources Management
  • Payroll Processing (ADP)
  • Fidelity
  • HealthEquity
  • Employee Onboarding & Training
  • Employee Relations
  • Office Administration
  • Customer Service
  • Time Management & Multitasking
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Communication & Collaboration
  • Credential Check
  • Concentra

Volunteer Experience

Leader Dogs for the Blind

Puppy Raiser

Knox: #20049

2021-2022

  • Raised and trained a puppy for one year, preparing the dog for future guide dog training.
  • Focused on teaching basic obedience, socialization skills, and exposure to various environments.
  • Collaborated with Leader Dogs for the Blind to ensure the puppy met developmental milestones.

Banbury Cross Therapeutic Riding

Volunteer

  • Assisted with therapeutic horseback riding sessions for individuals with physical, cognitive, and emotional challenges.
  • Provided support to instructors and helped with grooming, tacking, and leading horses during sessions.

Oxford/Orion Fish

Volunteer

  • Assisted with food distribution for individuals and families in need within the community.
  • Helped organize donations, stock shelves, and prepare food packages for distribution.

House of Providence

Volunteer

  • Assisted with clearing out the new property to work on restoring homes.

Foundations for His Ministry – Oaxaca, Mexico
Missions Trip Participant

  • Volunteered at an orphanage, assisting with construction, gardening, cooking, auto repair, facility maintenance, and infant care.
  • Supported educational, medical, and outreach activities to help with daily operations.
  • Worked alongside volunteers to contribute meaningfully across various areas of need.

Oakview Middle School Track & Field

Assistant Coach

  • Assisted with coaching middle school athletes, focusing on technique improvement, training exercises, and providing encouragement during practices and meets.
  • Helped organize events and manage team logistics during track meets.

References

References available upon request.

Timeline

HR Payroll Specialist & Receptionist/Assistant

Gonzalez
11.2023 - Current

Part-Time Server

Homegrown Brewing Company
08.2023 - Current

Server & Hostess

Buffalo Wild Wings
02.2021 - 11.2023

Crew Member

Jet’s Pizza
08.2018 - 02.2022

High School Diploma -

Lake Orion High School

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Phoebe Gleason