Phoebe Meyers
San Diego,CA
Summary
Experienced server with six year background in the hospitality industry. Offers excellent track record of reliability and ability to multitask. Friendly and upbeat with strong interpersonal skills. Demonstrates genuine hospitality to establish good service with customers and deliver memorable experiences.
Overview
7
7
years of professional experience
Work History
Host
Coco Maya
San Diego, California
11.2024 - Current
- Managed dining room layout to maximize efficiency of staff members.
- Took reservations over phone and in person.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Built positive relationships with other front-of-house and kitchen staff.
- Took beverage orders and served drinks during peak meal times.
Behavior Analyst
Creative Solutions for Hope
San Diego, CA
10.2024 - Current
- Conducted functional assessments to identify target behaviors, antecedents, and consequences.
- Conducted data collection and analysis of client progress.
- Created positive reinforcement strategies tailored to each client's needs.
- Monitored client progress in natural environments such as home or school settings.
- Collaborated with families, school personnel, and other professionals to ensure successful outcomes for clients.
Server
Las Hadas
San Diego, CA
10.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Server
Friends With Benedicts
El Dorado, CA
04.2022 - 08.2023
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
- Exhibited a professional appearance and mannerisms at all times
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Ability to handle a multitude of transactions and customer orders with great attention to detail often resulting in highest tips of wait staff
Server
Olive Garden
Folsom, CA
11.2021 - 03.2022
- Promoted desserts, appetizers and specialty items to optimize sales
- Flexibility to work a variety of shifts
- Cleaned tables and chairs to prepare dining area for next customers
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Excelled in high volume and fast pace environment
Hostess
Mas Taco Bar
Folsom, CA
09.2020 - 10.2021
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Anticipated guests needs with any questions or concerns regarding food and wait times
- Escorted guests to seating area and presented menus
- Emphasis on cleanliness and safety procedures
- Complete sidework efficiently and up to the company's standard.
Server
Mirabelle Cafe
Fair Oaks, CA
08.2019 - 07.2020
- Made top priority to urgently respond to customers needs and input
- Recommended daily specials, wine selections, and desserts to guide patrons toward more profitable items
- Calculated charges, issued table checks and collected payments from customers
- Excellent communication and attention to detail while taking orders
- Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests
Team Member
Taco Bell
Cameron Park, CA
06.2018 - 05.2019
- Addressed customer needs, responding to specific requests.
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Learned how to effectively address customer complaints
Education
Associate of Applied Science - Social Work
San Diego Miramar College
San Diego, CA2024
High School Diploma -
Ponderosa Highschool
Shingle Springs, CA05.2021
Skills
- Flexibility to work a variety of shifts
- Excellent communication skills
- Experienced in high-volume dining
- Menu comprehension
- Problem solving
- Kind demeanor to staff and customers
- Experienced in a variety of restaurant settings
- Exceptional attention to detail
Timeline
Host
Coco Maya
11.2024 - Current
Behavior Analyst
Creative Solutions for Hope
10.2024 - Current
Server
Las Hadas
10.2023 - Current
Server
Friends With Benedicts
04.2022 - 08.2023
Server
Olive Garden
11.2021 - 03.2022
Hostess
Mas Taco Bar
09.2020 - 10.2021
Server
Mirabelle Cafe
08.2019 - 07.2020
Team Member
Taco Bell
06.2018 - 05.2019
Associate of Applied Science - Social Work
San Diego Miramar College
High School Diploma -
Ponderosa Highschool
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