Phoebe Raines
Colorado Springs,CO
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Colorado Mountain Brewery
Colorado Springs, Colorado
09.2022 - Current
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Processed payments accurately using cash registers or POS systems.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked back with customers throughout meal service to ensure satisfaction.
Banquet Server
Garden Of The Gods Resort
Colorado Springs , Colorado
05.2021 - 10.2023
- Set up stations for serving meals according to established guidelines.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Cleared away used plates and utensils following end of meal service.
- Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
Assistant Manager
Pizza Hut
Richmond Hill, Georgia
06.2020 - 08.2020
- Developed a system for tracking inventory and ordering supplies as needed.
- Delegated work to staff, setting priorities and goals.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Implemented quality control measures to uphold company standards.
Education
High School Diploma -
Fountain For Carson High School
Colorado Springs, CO08-2019
Bachelor of Education - Secondary Education
University of Colorado At Colorado Springs
Colorado Springs, COSkills
- Customer service
- Point of sale
- Food safety
- Menu knowledge
- Customer engagement
- Time management
- Conflict resolution
- Professional and courteous
- Positive demeanor
- Dietary restrictions
Certification
- Serve safe Certified
Timeline
Waitress
Colorado Mountain Brewery
09.2022 - Current
Banquet Server
Garden Of The Gods Resort
05.2021 - 10.2023
Assistant Manager
Pizza Hut
06.2020 - 08.2020
High School Diploma -
Fountain For Carson High School
Bachelor of Education - Secondary Education
University of Colorado At Colorado Springs