Phoebe Rapp
Alexandria,KY
Summary
Dedicated professional with a history at Carespring, where I enhanced patient satisfaction through compassionate care and meticulous attention to vital signs monitoring. Skilled in patient care and critical thinking, I contributed to team success at Empress Chili by improving efficiency and customer service. Achieved notable improvements in patient and customer satisfaction metrics.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA
Carespring
05.2021 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Team Member
Empress Chili Of Alexandria
05.2019 - 05.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Associate Degree In Nursing - Nursing
Gateway Community And Technical College
EdgewoodSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Clinical documentation
- Multitasking and organization
- Critical thinking
Certification
CPR/BLS
SRNA
Languages
American Sign Language
Limited Working
Timeline
CNA
Carespring
05.2021 - Current
Team Member
Empress Chili Of Alexandria
05.2019 - 05.2021
Associate Degree In Nursing - Nursing
Gateway Community And Technical College
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