Phoebe Robe
Saginaw,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Bare Arms Trading Company
12.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Stocking Lead
Victoria's Secret & PINK
01.2022 - 12.2022
- Coordinated assignments to keep workspaces clean and organized.
- Oversaw workers preparing new merchandise for sales floor with store-specific tags and displays.
- Directed team in maintenance of department stock levels and visually appealing look.
- Supervised stock crew associates in daily replenishment, storage management and merchandising.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Security Guard
Imperial Security Inc.
12.2020 - 12.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Education
High School Diploma -
Saginaw High School, Saginaw, TX, US
Saginaw, TX01.2021
Skills
- Customer Relationship Management
- Staff Management
- Business Administration
- Staff Supervision
- Time Management
- Customer Service and Satisfaction
Timeline
Assistant Manager
Bare Arms Trading Company
12.2022 - Current
Stocking Lead
Victoria's Secret & PINK
01.2022 - 12.2022
Security Guard
Imperial Security Inc.
12.2020 - 12.2021
High School Diploma -
Saginaw High School, Saginaw, TX, US
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