Phoebe Savas
Framingham,MA
Summary
Personable and dedicated Customer Service Representative with extensive experience in small business industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Sewing Teacher and Manager of Company
Trudis Designers
Marlboro, MA
09.2019 - Current
- Remained calm and patient in student interactions to support individual growth and development.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Monitored phone calls to provide feedback and coaching.
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
- Proposed or approved modifications to project plans.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Analyzed business performance data and forecasted business results for upper management.
Education
High School Diploma -
Framingham High School
Framingham, MA06-2023
Some College (No Degree) - Business And Marketing
Curry College
Milton, MASkills
- Guest Relations Management
- Complex Problem-Solving
- Scheduling
- Relationship Building
- Effective Customer Upselling
- Customer Service
- Cash Handling
Affiliations
- College athlete
- Business owner
Languages
English
Native/ Bilingual
Accomplishments
- Deans list first semester
- Captain of multiple sports teams through High School
References
References available upon request.
Timeline
Sewing Teacher and Manager of Company
Trudis Designers
09.2019 - Current
High School Diploma -
Framingham High School
Some College (No Degree) - Business And Marketing
Curry College
Similar Profiles
Brandon MillerBrandon Miller
Site Surveyor at Designers EdgeSite Surveyor at Designers Edge
Kari JacksonKari Jackson
Sr. Life Insurance Case Manager at Insurance Designers of Kansas CitySr. Life Insurance Case Manager at Insurance Designers of Kansas City
Prabhu SPrabhu S
Supplier Quality Engineer | Metallurgist at Ace Designers LtdSupplier Quality Engineer | Metallurgist at Ace Designers Ltd
Matt CurranMatt Curran
Property Manager at SennéProperty Manager at Senné
Sheyene FerreiraSheyene Ferreira
Home Health Aide at Private CareHome Health Aide at Private Care