Phoebe Sension
Hermon,ME
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
1
1
year of professional experience
Work History
Expeditor
Hannford
Bangor, ME
01.2024 - Current
- Analyzed customer requirements, identified potential problems and implemented solutions accordingly.
- Inspected quality assurance of products before they were shipped out to customers.
- Reviewed customer specifications for each order and determined the most cost-effective transportation method.
- Processed purchase orders according to company policies and procedures.
- Identified needs of customers promptly and efficiently.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Secured and stored items until customer pickup.
- Handled client budgets efficiently, ensuring the best value for their spending.
- Processed payments and returns accurately and promptly.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Recognized security risks to properly handle situations.
- Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
- Assisted teammates with daily tasks during peak periods.
- Answered phone calls to assist customers with questions and orders.
- Provided guidance on complex customer service matters.
- Provided friendly and courteous customer service.
- Provided customer service and resolved customer complaints.
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Provided customers with friendly customer service.
Education
GED -
Seton Home Study School
Front Royal, VA09-2024
Skills
- Customer service
- Time management
- Problem solving
- Strong organization
- Hospitality and accommodation
- Issue resolution
Affiliations
- I was a active volunteer in the Sunday school programs at church. I worked with them as soon as I entered junior high and I worked with them until high school.
- I volunteered several times for church summer programs.
- I'm going to college in the fall of 2025 for Early Childhood Education.
Timeline
Expeditor
Hannford
01.2024 - Current
GED -
Seton Home Study School
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