Summary
Overview
Work History
Education
Skills
Timeline
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Phoebe Uppena

Summary

Positive and detail-oriented graphic design student with a strong foundation in Adobe Creative Suite and design thinking. Combines creative and technical skills with strengths in problem-solving, organization, and customer service. I am eager to contribute to an energetic and positive environment with a focus on quality and collaboration.

Overview

3
3
years of professional experience

Work History

Babysitter

Karen Kalianov
05.2022 - 06.2024
  • Developed relationships with parents, exceeding expectations for customer satisfaction
  • Spent ample time discovering child's interests and planning activities around them
  • Implemented creative activities that kept child entertained and also taught them social skills
  • Helped transport children to/from after-school activities

Online Personal Shopper

HyVee Foods
02.2023 - Current
  • Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
  • Established personal connections with customers, exceeding customer service expectations
  • Communicated with customer support for clarity on questions that were not answered online
  • Navigated e-commerce platforms to streamline shopping experiences

Education

Waukee Northwest High School
Waukee, IA

Bachelor of Arts - Graphic Design

Iowa State University
Ames, IA
05-2027

Skills

  • Proficient in Adobe Creative Suite
  • Typography
  • Design thinking
  • Visual communication
  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Problem-solving

Timeline

Online Personal Shopper

HyVee Foods
02.2023 - Current

Babysitter

Karen Kalianov
05.2022 - 06.2024

Waukee Northwest High School

Bachelor of Arts - Graphic Design

Iowa State University

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Phoebe Uppena