Phoebe Wagner
Naperville,IL
Overview
7
7
years of professional experience
Work History
Bartender/Server
Ames Golf & Country Club
06.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Tin Roost
08.2019 - 07.2021
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kids Activities Supervisor
Top Shape Gym
11.2016 - 07.2019
- Maintained accurate safety and attendance records.
- Created new and fun activities to drive enthusiasm for children.
- Monitored all activities to maintain maximum level of safety.
- Actively participated in child's activities by reading to groups, painting, coloring and playing games.
Education
Bachelor of Arts - Art And Culture
Iowa State University
Ames, IA12.2023
Associate of Arts - Liberal Arts And General Studies
Kirkwood Community College
Cedar Rapids, IA05.2022
Skills
- Excellent People Skills
- Conflict Mediation
- Microsoft office
- Zoom
- Adobe Illustrator
- General social media
- Problem-Solving
Timeline
Bartender/Server
Ames Golf & Country Club
06.2022 - Current
Server
Tin Roost
08.2019 - 07.2021
Kids Activities Supervisor
Top Shape Gym
11.2016 - 07.2019
Bachelor of Arts - Art And Culture
Iowa State University
Associate of Arts - Liberal Arts And General Studies
Kirkwood Community College