Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Yarbrough

Nashville,TN

Summary

Motivated, dependable Service Industry Professional with engaging personality and industrious approach. Focused, upbeat, well-versed in connecting and anticipating needs of customers and guests. Skilled in working under pressure, and cultivating experiences tailored to meet individual needs.

Overview

11
11
years of professional experience

Work History

Bartender/Server

Henrietta Red
04.2021 - Current
  • Provided warm and memorable experiences in a convivial, fine-dining setting.
  • Maintained knowledge of products in food, drink, as well as education of local purveyors.
  • Made educated selections for wine pairings and curated dining experiences tailored to guests' preferences.
  • Kept a clean working environment both in the dining room and behind the bar.
  • Displayed a high level of knowledge of food allergies and dietary restrictions.
  • Displayed a high level of dependability and punctuality.
  • Upsold high-profit items such as wines and spirits to enhance sales.
  • Carried out opening and closing procedures with cleanly and efficiently.


Bartender/Key Hourly Manager

Butcher & Bee Nashville
08.2019 - 04.2021
  • Curated cocktail menus using seasonal and local ingredients and spirits.
  • Displayed considerable knowledge of lesser-known or unusual ingredients in both food and drinks.
  • Maintained the bar in an efficient and tidy manner.
  • Assisted with opening and closing procedures, such as counting registers, inputting tips for servers and bartenders, completing shift notes at the end of service, and seating and clearing tables for smooth and prompt service.
  • Addressed dietary restrictions and guest concerns.
  • Implemented new procedures and delegated tasks to adequately ensure positive energy and pleasant guest experiences,
  • Developed warm and professional relationships with returning guests.
  • Made suggestions for wine pairings and menu items.
  • Educated staff on strategies for handling stressful or difficult situations and conflicts.
  • Used good communication skills to keep staff informed of menu changes and limited inventory.
  • Volunteered for extra shifts during COVID-19 staff shortages to alleviate pressure.
  • Studied and researched new or unfamiliar menu items, or bar inventory.


Shift Supervisor/Event Specialist/Bartender

Hotel Indigo Athens
04.2012 - 07.2019
  • Curated cocktail menus for special events as well as for regular service.
  • Trained new employees and delegated daily tasks and responsibilities, as well as created a training manual that was put into use throughout the Food and Beverage Department.
  • Organized, restocked, and maintained inventory.
  • Fostered relationships with returning guests for a personalized experience.
  • Handled room service orders and deliveries.
  • Maintained a professional disposition in handling tense and unpleasant situations.
  • Provided memorable experiences for guests during events such as weddings, baby showers, graduations, and others.
  • Helped develop a high standard of service in daily operations.
  • Implemented new policies and regulations for a more streamlined style of service.
  • Completed opening and closing procedures, such as checking quality of completion of tasks by employees, cleaning and restocking the bar, counting and balancing cash registers, and ensuring that the restaurant was left clean and ready for the next service.
  • Resolved interpersonal conflicts with careful consideration and professionalism.

Education

Healthcare Sciences

Athens Technical College
Athens, GA

Skills

  • Communication and conflict resolution
  • Punctuality and dependability
  • Adaptable
  • Fast learner
  • Focused
  • Industrious
  • Knowledgeable
  • Excellent people skills
  • Accuracy

Timeline

Bartender/Server

Henrietta Red
04.2021 - Current

Bartender/Key Hourly Manager

Butcher & Bee Nashville
08.2019 - 04.2021

Shift Supervisor/Event Specialist/Bartender

Hotel Indigo Athens
04.2012 - 07.2019

Healthcare Sciences

Athens Technical College

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Sydney Yarbrough